Show Notes
In this episode of the Laravel Podcast, Matt talks with Feri Bartha, Laravel’s Director of Customer Success and Support. They explore the role of customer success, the proactive side of support, and what it takes to build a support team from the ground up. Feri shares perspectives on team metrics, knowledge management, and how AI is shaping the future of support. The conversation also dives into personalized customer care and the creative support initiatives happening at Laravel.
Matt Stauffer on Twitter Feri Bartha on LinkedIn Laravel Twitter Laravel Website Tighten Website Suggestion Box
----- Editing and transcription sponsored by Tighten.
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The Laravel Podcast is brought to you by Tighten, your friendly neighborhood Laravel experts. Check us out at tighten.com and also by other sponsors you will hear about later in the episode.
The Laravel Podcast is brought to you by Tighten, your friendly neighborhood Laravel experts. Check us out at tighten.com and also by other sponsors you will hear about later in the episode.
The Laravel Podcast is brought to you by Tighten, your friendly neighborhood Laravel experts. Check us out at tighten.com and also by other sponsors you will hear about later in the episode.
The Laravel Podcast is brought to you by Tighten, your friendly neighborhood Laravel experts. Check us out at tighten.com and also by other sponsors you will hear about later in the episode.