Relationship building between the client and the service facility

Ralph and Lou Discuss people getting ripped off from mechanics, why people get frustrated with the mechanic shops. When taking the car to the shop, as hard as it is, you must entrust the shop with the hopes that they have their processes and procedures in place. You hope the technicians are trained/experienced and knowledgeable with your make and model. If you feel that you have to tell your mechanic or advisor what to fix, then maybe it’s not the right place to be going to. The c...