The Profitable NDIS Provider

Episode 65 - April Recap

The Profitable NDIS Provider

Show Notes

In this special April Recap, Tania and Paul catch up on all the major events, sector shifts, and behind-the-scenes work happening across the NDIS space. From turning 40 in Japan 🇯🇵 to planning massive national events, it's been a month of momentum and preparation.

They also dive into significant sector updates: the upcoming SIL regulatory changes, increased mergers and acquisitions, and the fast-approaching home care reform. Plus, exciting announcements about new initiatives including the Provider Collective app, Perth launch, and a collaborative book project.

Episode Highlights: 00:00 – Welcome & April Check-in Tania shares her post-Japan glow, school holiday chaos, and Brisbane IWD celebrations. Paul’s prepping hard for the Level Up Summit.

05:00 – Behind the Scenes: Event Logistics Booking venues, managing catering for 50+ people, and expanding accommodation—Paul opens up about the (hectic) work of running major national events.

07:15 – Challenges in April: Regulatory Heat & SIL Tension Tania shares insights on a tougher NDIS Commission, including stricter responses and delays in 2025 registrations. Increased exit activity across providers.

09:30 – Mergers & Acquisitions Surge Over 50% of Tania’s April work involved due diligence for business sales. A reflection of changing market confidence.

11:45 – Home Care Changes & Sector Crossover Huge interest in the new July Home Care reforms. Tania’s team is upskilling and prepping to support NDIS providers expanding into aged care.

14:00 – Industry Trend: Operating at a Higher Standard Paul shares that leading providers are already compliant well beyond minimum benchmarks. Others are scrambling.

15:10 – Key Share: Coaching the “1% Staff” Paul introduces Lift—a new coaching stream for GMs and Ops Managers inside Profitable Provider to build stronger internal leadership alongside business owners.

17:00 – Book Announcement 📘 Tania is releasing a new co-authored book titled Future-Proof Your NDIS Business. Co-authors include:

Paul Bryan, Yasu Zaki, Val (Via Technology), Mark from Kismet, Bronte Williamson, Sita Anderson, Natalie & Renee (Coco), and more.

20:00 – The Provider Collective App Launch 📱 Now with 300+ members, it’s a free hub for events, podcast access, and continued community conversations.

22:15 – Perth Provider Collective Event Launch 🚀 Starting 12 June. Free quarterly events now expanding to Perth and Adelaide, featuring co-hosts and rotating masterclass speakers.

24:00 – Looking Ahead to May Level Up Summit kicks off on the Gold Coast SIL Summit National Roadshow starts in Sydney on 8 May Perth SIL Summit coming in June—Paul is speaking! Special discounts available—DM Tania on LinkedIn

Listen via: Podbean: ⁠https://profitablendisprovider.podbean.com/⁠ Apple Podcast: ⁠https://apple.co/3UQI0cA⁠ Spotify: ⁠https://podcasters.spotify.com/pod/show/the-profitable-ndis⁠ YouTube: @ProfitableNDIS_ProviderPodcast

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