Show Notes
From time to time every patient can experience an issue with their power supply where a device simply won’t switch on.
This is no different to any electrical device, and most of the troubleshooting tips are similar.
This episode explores power troubleshooting advice if you are experiencing any issues with your device. This includes all the usual suggestions, such as to check that all cables are connected properly, to try a different power outlet in your home, and to check your device and all cables for damage.
If these fixes don’t work for you, or if your device is making funny noise, please reach out to us for additional advice or support.
More from Resmed PEI Patient Podcast
Your CPAP device is built to make your treatment as easy as possible. As you use it, you regularly get prompted to do certain things, e.g. press a certain button, etc. While most messages make perfect sense, some may be a little confusing. We regularly get asked by patients what certain messages mean. We try and address the most common Messages on Devices in this episode – what they mean and what action you need to take if any.
Wearables and Fitness Trackers have become really popular in recent years. As well as all fitness related data, these now capture a sleep data also. We regularly get asked if these are a suitable tool for measuring your sleep apnoea events. This episode considers the use of Wearables and Fitness Trackers for Sleep Measurement.
Your CPAP device is loaded with useful features and settingswhich make your treatment more comfortable and/or more appropriate to you. Many of these settings are found within the My Options Menu.
It is not uncommon for patients to wake up with marks on their face after treatment. This is often associated with masks being too tight, or just the pressure of lying on a mask strap during the night.
If you pay for your CPAP device or mask privately or as part of the Drug Payment Scheme (DPS) this episode is for you. The episode considers a selection of the most common Account Frequently Asked Questions (FAQs), such as Can I apply for a DPS Card Online? Can I submit multiple claims at the same time? Where can I find an invoice if I’ve mislaid one? If I’ve fallen into arrears on my account and pay a double or treble month, how do I process my DPS claim? If I’ve forgotten to submit my DPS claim for some time, can I still process a claim? Is there a date limit on this? This episode answers these and many other questions.