Show Notes
Industrial Talk is talking to Kabrina Ashley, Consultant at Onramp Consulting about "The High Performer's Paradox and Dilbert Effect ".
Overview
The conversation highlights the importance of the Barcelona Cybersecurity Congress from November 3-5, 2023, and the need for cybersecurity professionals to attend. The discussion then shifts to the Industrial Talk Podcast, celebrating industry professionals and addressing the "high performers paradox" and the "Dilbert effect." Kabrina Ashley from On Ramp Consulting discusses her background in leadership and training, emphasizing the need for soft skills and the challenges of retaining high performers. She advocates for better leadership practices, work-life balance, and continuous training to improve organizational performance and employee retention. Outline
Barcelona Cybersecurity Congress Announcement
Scott emphasizes the importance of attending the Barcelona Cybersecurity Congress from November 3 to 5. The event is organized by Farah and promises networking with top cybersecurity professionals. Scott mentions their own participation and encourages listeners to mark their calendars. The event is highlighted as a must-attend for anyone serious about cybersecurity.
Introduction to Industrial Talk Podcast
Scott welcomes listeners, celebrating industry professionals for their boldness and innovation. The podcast aims to highlight the contributions of industry professionals and their daily problem-solving efforts. Scott introduces the guest, Kabrina Ashley, and mentions the importance of filling out a form to help tell the story.
Discussion on High Performers Paradox and Dilbert Effect
Scott introduces the topic of high performers paradox and Dilbert effect, expressing interest in the conversation. The conversation focuses on how organizations mishandle their most capable people. Scott emphasizes the importance of not mishandling capable people and offers solutions on Industrial Talk. The segment includes a reminder about the Barcelona Cybersecurity Congress and the need for cybersecurity awareness.
Kabrina Ashley's Background and Consulting Journey
Scott and Kabrina Ashley discuss her background, including her time at Disney and her transition to consulting. Kabrina shares her experience creating a curriculum for guests with disabilities at Disney. She explains her transition to writing curriculum for various businesses and her focus on leadership studies. The conversation touches on the importance of soft skills and the challenges of teaching them.
The Importance of Soft Skills and AI Integration
Kabrina explains the historical context of hard and soft skills, emphasizing the need for soft skills. She discusses the impact of AI on communication and the importance of maintaining human interaction. The conversation highlights the challenges of integrating AI without losing the human touch. Kabrina shares her approach to teaching AI skills while maintaining soft skills training.
Challenges of High Performers and Organizational Culture
Kabrina discusses the challenges of high performers being overburdened and the impact on organizational culture. She explains the concept of the S curve and the importance of promoting high performers. The conversation touches on the impact of high performers leaving and the loss of tribal knowledge. Kabrina emphasizes the need for companies to create better work-life balance and training opportunities.
Strategies for Retaining High Performers
Kabrina outlines strategies for retaining high performers, including better training and work-life balance. She discusses the importance of recognizing and promoting high performers. The conversation highlights the financial impact of losing high performers and the need for better retention strategies. Kabrina shares her approach to conducting audits and secret shopper-style evaluations to identify issues.
The Role of Leadership in High Performers Retention
Kabrina emphasizes the role of leadership in
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