Crucial Skills | Management & Accountability

Psychological Safety for Leaders | Creating Healthy Conversations in the Workplace

Crucial Skills | Management & Accountability

Show Notes

You know psychological safety matters. But here's the part most people miss: your leaders need it too—and when they don't have it, it changes everything about how they show up in the room.

Crucial Conversations coauthor Joseph Grenny brings to light the topic of creating psychological safety for leaders in conversation. Just like any other employee, people in leadership positions are prone to feeling misunderstood or overlooked during conversations, which can often lead to outward expressions of defensiveness.

When faced with these difficult conversations, it is easy to fall back and protect your side of the discussion. Joseph walks through a real encounter with a leader, and how he was able to overcome it in a positive manner. This episode gives you the tools you need to create safe conversations not only for yourself, but also for those who serve in leadership positions around you. Everyone deserves to feel seen and heard at work, including our leaders.

Chapters [Start] Psychological Safety at Work: Joseph Grenny introduces today’s episode about leaders feeling safe in conversations at work. 01:27 A Real Life Experience: Joseph shares a real-world experience about a conversation with a leader and how he handled it. 06:25 Making Informed Decisions: Learning to reframe the context of a conversation to see it from the leader’s perspective. 09:41 Takeaway for Leaders: Takeaways from today's episode for leaders and employees about healthy communication in the workplace.

Links and Resources Crucial Learning Think Leaders Don’t Need Psychological Safety? Think Again

The Crucial Skills Podcast is brought to you by the authors and experts at Crucial Learning, home of Crucial Conversations for Mastering Dialogue and Crucial Conversations for Accountability training.

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