Emotional Intelligence: The Leadership Skill Nobody Taught You

You don't need an hour, a cushion, or silence to meditate. Two minutes is enough to change how you show up at work. On this episode of Leadership Lab, host Jamie McKinney talks with Rachel Tenenbaum, NeuroTransformational Executive Coach and founder of I AM Living and co-founder of The Reset Room, about meditation for busy professionals, and what it looks like when your calendar is already full. Rachel explains why closing your eyes for two minutes before a meeting does more than calm your nerves. It changes what happens in your brain, shifting how you respond under pressure instead of reacting to it. She breaks down how to meditate at work even on days packed with back-to-back meetings, and why a busy mind is not a reason to skip the practice. There’s one story that stands out in this episode. A woman in the middle of high-stakes union negotiations noticed her fists were clenched. What she did next completely changed how she showed up, and they closed negotiations that day. Rachel also walks through the misconceptions keeping ambitious, high-achieving women from starting a practice, from thinking they have to clear their mind to believing that slowing down will cost them an edge. Rachel coaches executives for a living, and she makes the case that easing stress at work and sharpening focus start in the same two minutes. Press play to hear Rachel guide Jamie through a two-minute practice before the episode even ends.

That instinct to soften your ask, apologize first, or ask permission before you speak could be costing you the room. Jamie McKinney says confident communication starts with spotting five common forms of powerless speech and swapping them for language that gets you heard. Jamie points to a research from Stanford on performance reviews that shows women often receive vaguer feedback than men, then connects that pattern to the qualifying language that can show up in our own workplace communication. She shares the exact fix for one of the most common habits at work, asking for permission when you should be stating a fact. Jamie also explains why unnecessary apologies can weaken the way you make your case for a promotion, and why holding silence after a hard ask changes the tone of a negotiation. She closes with the one-line question that can reopen the conversation after a no, a move built for anyone working on executive presence, assertive communication, or self-advocacy at work. Tune in for all five phrases, five swaps, and the confident communication skills that change how you are heard in your very next meeting.

Most negotiation advice tells you to push harder or hold your ground longer. Jonathan B. Smith says the real leverage is empathy. Jonathan is a negotiation expert and trainer with The Black Swan Group. He trained directly under Chris Voss, co-authored the bestseller Fight Less, Win More, and has spent years teaching executives how strong negotiation skills come from understanding the other person before you ever state your ask. Jamie and Jonathan break down how to read the room in a negotiation using a technique called labeling, why staying quiet after a hard question works better than filling the silence, and how a Chris Voss negotiation technique called a no-oriented question prompted a response just 11 hours after months of silence. They also unpack tactical empathy as applied emotional intelligence, the exact phrasing Jonathan uses when a prospect or professional contact has gone quiet, and a simple daily habit that builds negotiation skills in low-stakes moments like a rideshare ride or a rental car counter. Jamie shares how 42 women in her program collectively added nearly a million dollars in compensation last year through their negotiation efforts. If you've ever gone silent instead of asking for what you're worth, press play before your next hard conversation.

What do 94% of female C-suite executives have in common? They played sports. On Leadership Lab, host Jamie McKinney talks with Bonnie Bernstein, founder and CEO of Walk Swiftly Productions. Bonnie spent three decades as an Emmy Award-winning journalist covering the NFL, NBA, MLB, and college sports for ESPN, ABC, and CBS. She created ABC's The Champion's Edge, a series that follows women athletes turned business leaders across law, medicine, and the C-suite. Bonnie tells Jamie about the moment the idea for the show hit her, 10 years before it aired. She talks about the years of “no” she heard while building a database of more than 250 women, and the two questions she asks herself every time a pitch falls flat. The conversation turns personal too. Bonnie describes a health scare that landed her in a hospital bed alone, and what it taught her about burnout and self-care. She and Jamie talk through resilience, career confidence, and why so many women in leadership trace their instincts back to a locker room instead of a boardroom. Press play to hear the weekly practice Bonnie uses to find her own North Star, and the sports lessons for career success she has picked up from hundreds of female athletes turned business leaders who made the same leap she did. New episodes of Leadership Lab drop every week.

You do not need the deepest voice or the tallest frame to own a room. Executive presence is a skill that can be learned at any stage of your career. Jamie McKinney's guest this week has spent more than a decade teaching it to Fortune 10 leaders, yet he developed those same skills himself as a self-described shy kid who once wanted to disappear. Jeff Davenport, an executive communication coach at Davenport Communications, joins the Leadership Lab to share how to build confidence in public speaking without faking a thing. He breaks down the opening framework he uses to earn an audience’s trust from the first sentence. It is a step many speakers skip when they begin with a topic instead of giving people a reason to listen. Jeff and Jamie also cover how to sound confident at work when your body wants to shrink instead of stand tall. He explains a simple physical reset borrowed from research on power poses, one that shifts your voice and posture in seconds, and shares a four-step approach to what to say when you don't know the answer, one that builds trust instead of exposing a gap. For anyone who wants to command a room without changing who they are, this conversation offers practical language and physical cues you can use in your very next meeting.Press play and start practicing before your next high-stakes moment.