
Creating Profitable Proposals: Pricing, Presenting & Closing with Confidence with Lindsey Borchard
The Interior CollectiveShow Notes
Season 8 of The Interior Collective Podcast is brought to you by Loloi.This episode is brought to you in partnership with Dezign Assist. Welcome back to The Interior Collective. I’m your host, Anastasia Casey, and today we are diving into a topic that every single interior designer has to master if they want a profitable, sustainable business and that is creating proposals, pricing projects, and confidently selling the bid. Because here’s the truth. You can be the most talented designer in the room, but if you cannot build an accurate quote, present it with clarity, and hold your ground when pricing pushback comes up, your business will feel reactive instead of strategic. And this is not just about choosing hourly versus flat rate. This is about understanding your numbers. Gathering real data from your past projects. Accounting for your team’s time. Structuring a proposal that protects your profit. And then having the confidence to walk a client through that number without shrinking when they raise an eyebrow. So I invited back someone who I trust deeply on this topic, Lindsey Borchard, Principal of Lindsey Brooke Design and my co-founder of Design Camp. Lindsey has been incredibly transparent about how her pricing has evolved, what she has learned through trial and error, and how she has built systems in her studio to create accurate, timely, and profitable quotes. Today we are getting very tactical. We are talking about how to calculate flat fees behind the scenes, how to blend hourly and flat rate models, how to turn around proposals efficiently, and how to handle negotiations without discounting yourself into resentment. If you have ever hesitated before hitting send on a proposal, if you have ever wondered whether your number was too high or too low, or if you have ever reduced your fee just to secure the project, consider this episode a mini-masterclass from what you can expect at Design Camp.
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Season 9 of The Interior Collective Podcast is brought to you by Materio. This episode is brought to you in partnership with Loloi. Hi everyone, and welcome back to The Interior Collective. I'm your host, Anastasia Casey, and today I'm sitting down with Ali Henrie, founder of Ali Henrie Interiors, based in Utah. Most designers think about builders as a logistical relationship. Someone to coordinate with, someone to negotiate around, someone to manage. Ali Henrie thinks about builders as one of the most valuable business relationships a designer can have, and she has the pipeline to prove it. Before Ali launched her own studio, she worked directly for a builder as their in-house designer. That experience gave her a genuine understanding of how builders think, what they need, what slows them down, and what makes a designer genuinely easy and valuable to work with. When she eventually launched her own firm, she took everything she learned on that side of the table and built a system around it. Today, builders are one of Ali's biggest drivers of new clients. She has cultivated deep relationships with luxury builders across Utah, serves on the Utah Valley Homebuilders Association, and has chaired the Parade of Homes Committee, which means she is not just working alongside this community, she is embedded in it. In this episode, we are getting into exactly how she did it. What builders actually need from a designer, what designers often get wrong about that relationship, how Ali has built a system that makes her easy to work with, and how those relationships have compounded into a client pipeline. If you have ever wanted to crack the builder market, or if you have builder relationships that have never quite turned into the business you hoped, this conversation is going to give you a completely different way of thinking about it.
Season 9 of The Interior Collective Podcast is brought to you by Materio. This episode is brought to you in partnership with Loloi. Welcome back to The Interior Collective. I'm your host, Anastasia Casey, and today Melissa Oholendt of Oho Interiors is back for her second conversation on this show. Melissa launched Oho Interiors in 2019 after a career that moved from corporate finance to wedding photography to interior photography to design. She has been featured in Architectural Digest, House Beautiful, Rue, Homes and Gardens, and the Wall Street Journal. She runs a nine-person studio spread across offices in Minneapolis and Black Forest, Colorado. We have covered trade vendor relationships and procurement with Melissa before, and I encourage you to go back and listen to that episode. But today we are talking about how she has grown this firm, the strategy behind it, what she has done well, what she has gotten wrong, and most importantly, the philosophy that underpins all of it: the idea that the best sales process is one the client never feels is happening. From her social media and marketing all the way through to the final client experience, Melissa has built a system that creates trust and buy-in at every touchpoint. Today she is going to walk us through exactly how that works.
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Celebrate a decade of IDCO Studio with 10 days of 30% off site-wide. Use code DECADE30 at www.idco.studio today to lock in your savings. Season 9 of The Interior Collective Podcast is brought to you by Materio. Welcome back to The Interior Collective. I'm your host, Anastasia Casey, and today I am sitting down with two people whose business model sits at the intersection of residential design and hospitality ownership. Katie Labourdette-Martinez and Olivia Wahler are sisters-in-law and co-founders of Hearth Homes Interiors, a full-service residential interior design studio based in Santa Barbara. They started together in 2017 in a staging business, developed a reputation for honoring the character of older homes, and eventually pivoted their business entirely to full-service design. In 2023 they founded Hearth Hospitality Group alongside Olivia's brothers Lucas and Julian and their longtime friend Jason. They now own and operate three historic inns and two restaurants across Santa Barbara, with Hearth Homes Interiors as the design arm for all of it. The Craft House Inn was included in Goop's best of Santa Barbara guide, named one of the Best Hotels in Santa Barbara in the 2024 Sunset Travel Awards, and their design work has been featured in Luxe, Sunset, Modern Luxury, and Rue. The Hearth philosophy is simple: honor what came before, and create spaces with an unmistakable sense of place. Today we are discussing what it means to design across both residential and boutique hospitality, and what other design studios can learn and implement into their own business.