Building Better Healthcare AI Through Nursing Co-Design with Terry McDonnell
Becker’s Healthcare PodcastSummary
The integration of nurses into the development of artificial intelligence (AI) tools in healthcare is becoming increasingly vital, according to Terri McDonald, Senior Vice President and Chief Nurse Executive at Duke University Health System. McDonald emphasizes that having nurses at the table during the AI development process ensures that their insights and experiences shape the tools that will ultimately be used in patient care. At Duke, a governance framework includes frontline nurses and technology leaders collaborating to evaluate and implement AI technologies, with ongoing projects focused on improving patient outcomes through innovative solutions.
Duke's approach to selecting nurses for co-design initiatives aims for diversity in perspectives, intentionally including those who may be skeptical about new technologies. McDonald highlights that engaging with frontline staff not only fosters a sense of ownership but also addresses potential concerns that could hinder the adoption of new tools. Feedback from nurses has led to adjustments in technology implementation, demonstrating the importance of open dialogue in the development process.
Looking ahead, McDonald argues that the healthcare industry must recognize the costs associated with excluding nurses from the co-development process. She believes that involving those who will use the technologies is essential for effective change management and cost efficiency. The conversation underscores a growing recognition that successful healthcare transformation hinges on collaboration among clinicians, nurses, and technology developers.
Show Notes
In this episode, Terry McDonnell, DNP, RN, ACNP-BC, Senior Vice President & Chief Nurse Executive, Duke University Health System, and Vice Dean for Clinical Affairs, Duke University School of Nursing, discusses why nurses must play a central role in the design and implementation of AI in healthcare.
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