The Operations Room: A Podcast for COO’s

79. Making Legal Work for Your Scale-Up

The Operations Room: A Podcast for COO’s

Show Notes

In this episode we discuss: From red flags to green lights, making legal work for your scale-up. We are joined by Helen Goldberg, Co-Founder & COO, Fractional General Counsel, Startup & Scaleup Adviser, and Mentor. Love The Operations Room? Please support us by rating and reviewing it here. We chat about the following with Helen Goldberg: How can founders avoid becoming the bottleneck when every decision passes through them? What should drive hiring decisions—current skill gaps or future strategic needs? How is the evolving role of marketing reshaping sales strategy and growth? Can AI truly transform legal and operational processes without compromising quality? What’s the most effective way to empower sales teams to take ownership of results?

References https://www.linkedin.com/in/helen-goldberg-1339801/ www.legaledge.co.uk

Biography Helen is COO at LegalEdge, working with CEO Donna to deliver fractional in-house counsel services for scaling companies. She focuses on using the right people, processes, and technology to simplify legal work, integrate it into operations, and ensure lean, scalable solutions. Passionate about avoiding “over-lawyering,” Helen champions pragmatic, commercial legal strategies that help clients prioritise what matters, manage risk, and close deals faster. To learn more about Beth and Brandon or to find out about sponsorship opportunities click here. Summary 00:03:41 – Founder decision bottleneck 00:08:24 – Smarter hiring 00:09:07 – Marketing’s new role 00:13:56 – AI in legal operations 00:15:25 – Scaling the team 00:16:49 – Sales team empowerment 00:17:10 – Contract management rules 00:17:31 – Quarter-end readiness 00:43:37 – Startup legal essentials 00:43:45 – Scale-up legal strategy

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