Relational Practice: a social work podcast

The empathy map: navigating cognitive, emotional and compassionate empathy

Relational Practice: a social work podcast

Show Notes

"We were taught to be empathic. Nobody taught us what to do when it starts to hurt."

Think of a client whose story has stayed with you, one you’ve carried home, or that found its way into your sleep. That isn't a sign that something went wrong. That is empathy doing exactly what it was designed to do. But how do we sustain that empathy over an entire career without burning out?

In this episode of Relational Practice: A Social Work Podcast, Dr. Jodie Park and Rose Mackey unpack the neuroscience, the nuance, and the real-world practice of empathy. Moving beyond the idea that empathy is just a personality trait, they explore it as a multidimensional, neurobiological process that can be understood, developed, and regulated.

What We Cover in This Episode: The Three Types of Empathy: Breaking down Cognitive, Affective, and Compassionate empathy—and why understanding the difference dictates the "cost" of your connection. The Neuroscience of Connection: How mirror neurons literally activate a client's physiological experience in your own brain, and how Tania Singer’s research differentiates the pain centers of empathy from the reward circuits of compassion. The Empathy Dial & The Nervous System: A practical clinical tool to keep you in the "optimal zone" (present and curious, but not swept away) using a Polyvagal lens. Protecting Your Empathy: Daily, actionable strategies for social workers—including micro-debrief rituals, maximizing supervision, and tapping into vicarious resilience.

Empathy doesn't wear out, but an unregulated empathic response does. Tune in to learn how to adjust your dial, not to feel less, but to feel sustainably.

Connect with Us: Go to our new webpage at relationalpracticeasocialworkpodcast.com.au to access past episodes and our ambiguous loss printables. Have a practice story or question? Drop us a line at [email protected] or find us on Facebook, Instagram, and YouTube!

Editing by Angus Pinkstone.

Music by Hannah Park.

More from Relational Practice: a social work podcast

Oct 11, 2026

In this episode of Relational Practice: A Social Work Podcast, hosts Dr. Jodie Park and Rose Mackey welcome back Dr. Adam McCormick, Professor of Social Work at St. Edward’s University, trauma expert, and author, for an in-depth conversation on reframing how practitioners connect with boys.

Sep 27, 2026

Ever wondered why a supervisor’s quick "got a second?" sends one co-worker into a full-blown existential crisis, while another completely ignores the email? It turns out our early attachment templates follow us straight through the office doors and sit right at our desks!

Sep 13, 2026

Ever wonder why a delayed text message or a slight shift in tone can send an adult's nervous system into absolute freefall? It's because the body never forgets the quiet relational ruptures of childhood.

Aug 30, 2026

In this episode of Relational Practice: A Social Work Podcast, hosts Dr. Jodie Park and Rose Mackey sit down for a deeply honest conversation with Dr. Adam McCormick, Professor of Social Work at St. Edward's University and author of Healing the Helping Professional: The Unfinished Business of Childhood Trauma.

Aug 16, 2026

Let’s dismantle the most common misconception in social work: that boundaries are about keeping people out. Boundaries aren't about building fortresses; they are about managing the gate.

See all episodes →