
How rejecting conventional wisdom grew Sentry to a $3 billion company | David Cramer (Co-founder and CPO)
In DepthShow Notes
David Cramer is the co-founder of Sentry, the leading open-source error monitoring tool used by over 90,000 companies. A self-taught engineer, he went from 9th grade high school dropout and Burger King manager to building one of the most widely adopted developer tools in the world — by working hard and rejecting conventional wisdom. As of 2022, Sentry is valued at over $3 billion. David now serves as Chief Product Officer, after previously holding roles as CEO and CTO.
In this episode, we discuss:
How David went from managing a Burger King to landing his first job as a software engineer
How an code snippet grew into a ubiquitous monitoring platform
Why open source is an underrated distribution hack
How a ruthless competitive streak and obsession with excellence fueled Sentry’s rise
And so much more…
Referenced:
Aaron Levie
Beats by Dre
Cursor
Dan Levine
Datadog
Disqus
Dropbox
Heroku
Max Levchin
Okta
Omar Johnson
Oracle
Sentry
Satya Nadella
Stripe
Uber
VS Code
WindSurf
Y Combinator
Yandex
Where to find David:
Twitter/X
Where to find Brett:
Twitter/X
Where to find First Round Capital:
Website
First Round Review
Twitter/X
YouTube
Timestamps:
(4:01) Learning to code through gaming
(6:31) Dropping out of high school
(9:47) Building infrastructure at Disqus
(10:20) “Software is not that hard”
(12:45) Early interest in open source
(15:45) The birth of Sentry
(23:37) Two common founder mistakes
(27:13) David’s unwavering focus
(28:17) Sentry’s journey to venture backing
(36:43) Finding conviction in decisions
(41:11) How Sentry found PMF
(46:34) More confidence, less ego
(48:08) Is sales valuable?
(51:31) David’s personal philosophy
(1:01:17) Money is not the hardest problem
(1:06:27) Marketing won’t fix a bad product
(1:10:34) What makes Sentry’s market unique
(1:16:24) “You’re gonna mess up”
(1:22:08) Why brand will always matter
(1:30:51) Eliminating all competition
More from In Depth
In the latest episode of Executive Function, Brett sits down with Jay Parikh, Executive Vice President of CoreAI at Microsoft. Before joining Microsoft, Jay spent over a decade as Facebook's global head of engineering, scaling the company from a few hundred engineers to billions of users, then ran the cybersecurity company Lacework as CEO through its acquisition by Fortinet. In this conversation, he breaks down the five ingredients of great engineering leadership, discusses why he'd rather run two competing bets in parallel than forecast a winner, and explains why company culture remains more important than ever for teams to get right.
In the latest episode of Executive Function, Brett sits down with Lindsey Scrase, COO of Checkr. Before joining Checkr as CRO and later stepping into the COO seat, Lindsey spent nearly a decade at Google Cloud as global managing director for SMB, mid-market, and startups. In this conversation, she breaks down why moving upmarket into enterprise trips up so many startups looking to scale, how Checkr rebuilt its sales compensation model to keep pace with growth, and where AI is already reshaping her operations and go-to-market teams.
In this episode of In Depth, Brett sits down with Jon Noronha, co-founder and CPO of Gamma, the AI-native presentation platform used by more than 100 million people. In this conversation, he walks through Gamma’s distinct eras of product-market fit: from a pre-AI struggle with a year of runway left, to an overnight AI-fueled explosion, to today’s unplanned scramble into enterprise sales. Jon also unpacks his hard-won lessons on horizontal versus vertical bets, monetizing AI products, and why nailing onboarding turned out to be the whole game.
In the latest episode of Executive Function, Brett sits down with Eric Sager, COO of Plaid, following stints as CRO of Bluevine and Head of Sales at Square. During his seven-year tenure at Plaid, Eric has helped lead the business through a pandemic, Visa's collapsed acquisition, a fintech downturn, and the AI boom. In today’s conversation, he unpacks how he kept teams focused during turbulent times, why he refuses to run at 100% capacity, and how he re-architected the go-to-market function as Plaid scaled.
In this episode of In Depth, Brett sits down with Paul Copplestone, co-founder and CEO of Supabase, the open-source Postgres platform now serving more than seven million developers. Before Supabase, Paul launched a Thumbtack-style marketplace in Southeast Asia and co-founded an office-management startup called Nimbus, experiences that taught him to separate fundraising from building and to find product-market fit before blitzscaling. He breaks down how a single tagline change for Supabase unlocked product-market fit, why he runs a fully distributed async team with near-zero attrition, and how he turned PLG signals into a product-led sales motion comped only on incremental uplift.