Phil pods with Accenture's Chief Strategy and Services Officer Manish Sharma: Same movie, bigger budget? Pressure-testing Accenture's reinvention bet Video
From the Horse's Mouth: Intrepid Conversations with Phil FershtShow Notes
Phil Fersht asked Accenture's Manish Sharma a blunt question: is enterprise reinvention genuinely a different operating model, or is it just transformation 2.0 with a bigger budget
Manish's answer is one of the most candid conversations on the subject we've recorded this year.
In this episode of From the Horse's Mouth, HFS Research CEO and Chief Analyst Phil Fersht and Accenture's Chief Strategy and Services Officer Manish Sharma cut through the noise on what enterprise reinvention actually requires.
They debate the line between transformation programs that end and reinvention capabilities that compound. They name the five things every enterprise has to unblock for AI to deliver any measurable value: process, data, digital core, operating model, and talent. They walk through what the human-and-AI workforce actually looks like inside a services firm at Accenture's scale, including a concrete before-and-after example of how a mid-career Delivery Lead's day has shifted in the last 12 months. And they pressure-test the dominant narrative that AI is a productivity story, arguing the real prize is revenue and growth, but only for the enterprises willing to redeploy the capacity AI frees up.
If you're running an AI program, sitting on a board reviewing one, or trying to figure out why your last five pilots stalled, this is the conversation to listen to.
Connect with Phil on LinkedIn: Phil Fersht | LinkedIn [https://www.linkedin.com/in/pfersht/] Learn more about HFS Research: About us - HFS Research [https://www.hfsresearch.com/about/]
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