Show Notes
Andre from New York keeps watching his projects balloon past their original scope, and he's tired of feeling like the bad guy for saying no. Preston and Austin Church break down exactly how to set boundaries without blowing up the relationship: scripts for replying to scope-creep requests in writing, when to bill extra versus push a request to phase two, and why most clients aren't trying to take advantage of you — they've just forgotten what's in the contract. It's a practical playbook for protecting your time while keeping clients coming back for more work.
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