Show Notes
In this episode, Jenn is joined by Dr Brent Hayward, a registered nurse and senior lecturer at Monash University with over two decades of experience across disability, mental health, and policy sectors. Brent shares a compelling reflection on his 20-year journey, highlighting the systemic barriers, evolving practices, and persistent challenges in providing effective support for individuals with disabilities and complex needs. Drawing on his keynote from the Complex Needs Conference, Brent outlines the “Top 10 Things to Do Differently”, offering a powerful critique of current service delivery models and a roadmap for meaningful change. The conversation dives into why reflective practice alone isn’t enough without coaching, the pitfalls of the “train and hope” approach to workforce development, and the dangers of relying on under-qualified staff for high-risk support. Brent challenges the over-reliance on medical practitioners and assessment referrals, advocating instead for person-centred, evidence-informed approaches that empower support workers and practitioners alike. This episode is a must-listen for anyone looking to strengthen their practical impact, navigate systemic inertia, and rethink how we work together to foster true inclusion and quality of life. Looking for practical, flexible learning that goes beyond the podcast? The All Access Pass gives you unlimited entry to all of our self-paced online courses, early access to new content, exclusive member discounts, and our ever-growing library of downloadable resources, templates, and clinical tools. It’s all grounded in evidence-based, person-centred practice, designed to support you at your own pace, in real-world ways.
You can find Dr. Brent's paper on Research Gate here: https://www.researchgate.net/profile/Brent-Hayward-2
Visit https://specialistbehaviour.com/all-access-pass/
Questions, comments, feedback? Email us at [email protected]
Complex FBA & BSP Workshop - Melbourne CBD Thursday 26 November 2026.
Six interactive hours building confidence with complex presentations: real de-identified cases, functional hypotheses, planning, risk and restrictive practices. Templates you will use, plus a certificate mapped to the NDIS Behaviour Support Capability Framework. Register now at https://specialistbehaviour.com/event/complex-functional-behaviour-assessment-fba-behaviour-support-planning-bsp-workshop/
Looking for practical, flexible learning that goes beyond the podcast?
The All Access Pass gives you unlimited entry to all of our self-paced online courses, early access to new content, exclusive member discounts, and our ever-growing library of downloadable resources, templates, and clinical tools. I t's all grounded in evidence-based, person-centred practice, designed to support you at your own pace, in real-world ways.
Visit https://specialistbehaviour.com/all-access-pass/
Questions, comments, feedback? Email us at [email protected]
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This episode explores positive behaviour support (PBS) principles in dementia contexts with Dr Alinka Fisher, Senior Lecturer in Disability and Community Inclusion at Flinders University. Drawing on her research across disability, acquired brain injury and dementia, Alinka discusses why behaviour should be understood as communication rather than a symptom of diagnosis, and how PBS frameworks apply flexibly to support people living with dementia and their families. The conversation unpacks the critical distinction between managing behaviours and understanding the complex interactions, neurological changes, personal history and environmental factors that influence how people communicate their needs. Alinka shares insights from education programmes delivered to families and residential aged care staff, highlighting what foundations of good support actually look like in practice.
This episode explores cultural reflexivity in behaviour support practice with Anika Tabassum, a specialist behaviour support practitioner with over a decade of experience supporting culturally and linguistically diverse children and families. Anika examines what cultural reflexivity is- including the critical distinction between cultural awareness and cultural reflexivity, and explains why many well-intentioned practitioners and teams recognise culture as an important factor in behaviour support, but may find challenges in integrating true culturally reflexive practice.