
Show Notes
Join us in Colorado: https://go.thecontractorfight.com/forge Contractors don’t just get screwed by bad marketing agencies. They get screwed because they hand over money, stop asking questions, ignore their numbers, and hope some “expert” is going to save their business. In this episode, Tom Reber sits down with Josh Osborne for a raw conversation about contractor marketing, business ownership, resilience, and why so many contractors keep getting bled dry by people who don’t understand the trades. Josh is Tom’s partner at No Excuses Media, and together they break down what contractors need to stop doing if they want their marketing to actually work. They talk about the mistakes contractors make when hiring marketing help, why your message matters more than your tactics, and why no lead source in the world can fix weak leadership and a victim mindset. Tom and Josh also dig into Josh’s backstory...getting given up for adoption at 12, building a multi-million-dollar business, suffering a heart attack at 28, losing everything, and rebuilding his life and business from the ground up. This one is about marketing, but it’s also about ownership. About getting punched in the face and getting back up. About stopping the excuses, leading from the front, and building a business that doesn’t keep draining your wallet and your life. In this episode, Tom and Josh cover: Why most contractors get burned by marketing agencies The biggest mistakes contractors make when hiring marketing help How to know if a marketing company actually understands your business Why your message is more important than the latest marketing tactic How victim thinking wrecks your growth Why owning your numbers is still non-negotiable Josh’s story of losing everything and rebuilding What contractors need to do to market smarter and stop getting bled dry
If you’re tired of wasting money on marketing, tired of guessing, and tired of getting sold a bunch of crap by people who’ve never run a contracting business, this episode will hit home. Share it with another contractor who needs to hear it and make sure you subscribe to The Contractor Fight for more no-BS conversations on sales, profit, leadership, and building a business that actually works. About The Contractor Fight The Contractor Fight helps home improvement contractors make more money, sell better, lead stronger, and build businesses that actually support the life they want. Through coaching, training, content, and community, Tom Reber and The Fight have helped thousands of contractors stop undercharging, stop winging it, and start building profitable companies with intention. If this episode hit home, share it with another contractor and subscribe for more straight-talk business advice from The Contractor Fight.
More from The Contractor Fight with Tom Reber
Find out what's costing your contracting business jobs and profit: https://bit.ly/ContractorFightScorecard_fgp1 Are you bidding jobs at 50% gross profit but still wondering where all your money goes? Most contractors think they know what a job costs. They estimate labor, add materials, calculate their price, and assume there's enough margin left to make money. But what about the drive time, material runs, unexpected delays, cleanup, and all the work that happens before and after the actual production? Those costs don't disappear just because you forgot to include them in your estimate. In this episode, Tom Reber breaks down how to bid jobs at 50% gross profit using a simple three-phase system he's relied on for over 20 years: Prep, Build, and Finish. Tom explains why accurate estimating starts with understanding your actual production costs, not guessing how long a job should take or copying what other contractors charge. He also shares how a $50 million contracting company was losing $12,000 every week simply because it wasn't accounting for crew drive time. You'll learn how to track production rates, account for overlooked job costs, and use real numbers to build estimates that protect your margins. And if you've ever thought customers won't pay what you actually need to charge, Tom explains why the problem might not be your price. It could be your production efficiency, your sales process, or the customers your business is attracting. In this episode: Why contractors lose money before a job even begins The three-phase estimating system: Prep, Build, and Finish How one $50 million company was losing $12,000 a week in unaccounted drive time Why tracking actual production rates leads to more accurate estimates The difference between the art and science of estimating How overlooked cleanup and finishing costs eat into your margins How to calculate a selling price at 50% gross profit Why a 50% markup is NOT the same as a 50% gross profit margin What to do when customers won't pay the price your business needs How comparing estimated and actual job costs improves future bids
See if you've built a business worth having: https://bit.ly/BuildABusinessWorthHaving_itf1 Craig and Naomi spent years running an electrical contracting business that kept them busy but left them with little profit and almost no freedom. Craig was doing everything in the field. Naomi was handling the office. They were bringing in revenue, but the money was disappearing as quickly as it came in. Then a serious car accident exposed just how dependent the business was on Craig. They were faced with a decision. Change how they ran their business or potentially walk away from everything they'd built. In this episode of Inside The Fight, Tim and Derek sit down with Craig and Naomi, owners of Titan Electric LLC in Northeast Ohio. They share how they went from struggling to make a profit and questioning the future of their business to building a growing electrical company that's giving them more financial stability and freedom with their family. After generating $300,000 in revenue last year, they're now projecting approximately $750,000 for 2026. But the biggest change isn't how much money they're bringing in. It's that they're finally building a business that doesn't require them to sacrifice their family to keep it running. Check out Craig and Naomi's electrical contracting business, Titan Electric Services: https://www.titanelectricservices.com/ They break down: • How a serious car accident exposed the danger of building a contracting business that depends entirely on its owner • Why working nonstop and generating revenue wasn't translating into actual profit • How changing their pricing and implementing 50% gross profit principles helped them build a more financially stable business • Why pre-qualifying customers stopped Craig from wasting time chasing estimates and underpriced jobs • How they went from running everything themselves to hiring employees, adding service vans, and moving into a shop • Why raising their prices felt like a huge risk and what actually happened when they did it • How knowing their daily operating costs and tracking their numbers gave them financial peace of mind • Why learning to delegate responsibilities is essential to building a business that can grow without consuming its owners • How they started reclaiming time with their three daughters and measuring success by more than revenue Chapters 00:00 From Owner-Operator to Building a Real Business 02:31 Changing the Mindset That Keeps Contractors Stuck 05:29 Why Being Busy Doesn't Mean You're Profitable 06:51 Stop Chasing Customers Who Aren't Right for Your Business 14:34 When Your Contracting Business Puts Your Family at Risk 18:27 From $300K to a Projected $750K in Revenue 23:17 How Knowing Your Numbers Creates Financial Security 30:27 Why You Can't Keep Doing Everything Yourself 37:24 What Actually Happened When They Raised Their Prices 40:11 Measuring Success by the Freedom Your Business Gives You Craig and Naomi's story isn't just about growing revenue. It's about learning to charge what their work is worth, building a team they can depend on, and creating a business that no longer requires them to do everything themselves. Because a successful contracting business shouldn't leave you exhausted, financially stressed, and missing the moments that matter most. The goal isn't just to build a bigger business. It's to build a business worth having. Tom Reber is the founder of The Contractor Fight. He is the host of Contractor Fight TV, an entrepreneur, speaker, podcaster, and former HGTV host. For over 20 years, Tom has helped hundreds of thousands of contractors build businesses worth having by helping them become the kind of people capable of building them. On this channel, you'll find straight-talk training on sales, pricing, profit, leadership, and mindset for contractors who want to build a Strong You, a Strong Home, and a Strong Business. The first fight is always with yourself. Join The Fight. 👊
See what needs your attention in your contracting business: https://bit.ly/BuildABusinessWorthHaving_cto Do you know what it actually costs to operate your contracting business for one hour? Most contractors know what they charge customers. They know what they pay their employees. But they don't know what one billable hour actually costs their business. And that difference could be costing them thousands of dollars in profit. In this episode, Tom Reber breaks down how to calculate your true hourly operating cost so you can stop guessing and start understanding what your contracting business needs to produce. Using an example with four field employees, Tom walks through how to calculate realistic billable hours, allocate company overhead, and account for the true cost of field labor. The result? A business paying an employee $30 an hour could actually be spending $92 per billable hour before making a single dollar in profit. Understanding this number doesn't tell you what to charge. It tells you what your business actually costs to operate so you can make better decisions about your jobs, your crews, and your profitability. In this episode: Why paid hours and billable hours aren't the same thing How to calculate your team's realistic annual billable capacity How overhead and labor burden determine your true hourly operating cost Why a $30-per-hour employee could cost your business $92 per billable hour The difference between operating cost and what you should charge customers How wasted time and inaccurate estimates affect your profitability
See what needs your attention in your contracting business: https://bit.ly/BuildABusinessWorthHaving_cf1 Contractor finances are about more than revenue. You can run a $2 million, $5 million, or even $10 million contracting business and still not know if you’re actually making money. Revenue tells you how big your business is. It doesn’t tell you how healthy it is. In this episode, Tom Reber breaks down the 6 numbers every contractor needs to know to understand the financial health of their business: revenue, gross profit, overhead, net profit, cash flow, and owner’s compensation. These numbers show you what your work is actually producing, what it costs to run the company, how much profit is left, whether you have enough cash to cover what’s due, and what the business is ultimately producing for you. If you want to get control of your contractor finances, you don’t need to become an accountant. You need to understand your numbers well enough to make better decisions. In this episode: The 6 financial numbers every contractor should know Why revenue alone doesn’t tell you whether your contracting business is healthy How gross profit shows what your jobs are actually producing Why Tom pushes contractors to bid at a minimum 50% gross profit How overhead affects what your business needs to produce every day Why more revenue doesn’t automatically mean more profit The difference between net profit and cash flow How accounts receivable can leave a profitable contracting business short on cash Why owner’s compensation matters when measuring what the business actually produces for you
See if you've built a business worth having: https://bit.ly/BuildABusinessWorthHaving_itf1 Jarrod was working sunup to sundown at least six days a week. He had moved to Colorado with his wife to build a new life, but instead of having the freedom to enjoy it, most of his time was consumed by work. Today, that's starting to look very different. In this episode of Inside The Fight, Tim and Derek sit down with Jarrod, owner of Alpine Design and Remodeling, to talk about how he went from grinding six days a week, not knowing his numbers, and struggling to step away from work to building a contracting business he can actually be proud to own. They break down: • Why working sunup to sundown six days a week was costing Jarrod more than just his time • How learning his numbers changed the way he thought about growing and scaling his business • Why moving from Minnesota to Colorado forced him to get uncomfortable and make major changes in his life • How coaching helped Jarrod build confidence, communicate better, and change the way he saw himself • Why head trash can limit what contractors believe they can accomplish and what they're willing to charge • How Jarrod went from feeling like he couldn't afford to take a day off to stepping away from the field without worrying about it Chapters 00:00 Jarrod's Move to Colorado and Starting Over 02:58 Building a Business Worth Owning 05:56 What Wasn't Working Before The Fight 08:32 How the Grind Was Affecting His Home Life 10:35 Realizing There Was a Better Way 14:32 The Coaching Moment That Changed His Identity 19:23 The Change Jarrod Resisted the Most 23:21 Learning to Track the Numbers That Matter 25:21 What His Business Allows Him to Do Now 33:42 The Head Trash Holding Contractors Back Jarrod didn't just need a better business strategy. He needed to change the way he thought about his business, his time, and what was actually possible for his life. Because building a successful contracting business isn't just about working harder or generating more revenue. It's about building something worth owning. Tom Reber is the founder of The Contractor Fight. He is the host of Contractor Fight TV, an entrepreneur, a speaker, a podcaster, and a former HGTV host. For over 20 years, Tom has helped hundreds of thousands of contractors build businesses worth having. He does this by helping them become the kind of people capable of building them. On this channel you will find straight-talk training for your business. We cover sales, pricing, profit, leadership, and mindset. Our goal is to build a Strong You, a Strong Home, and a Strong Business. The first fight is always with yourself. Join The Fight. 👊