Show Notes
In this episode of The Driving Podcast, host Lorraine Sommerfeld is joined by Chris Muir, technician, consultant and professor at Centennial College. For many consumers, the transition from the showroom to the service bays is not always a smooth one. What should you be asking? How is warranty work handled? Who is working on my vehicle? Transparency is good for dealer-customer relations, so how do I ensure I'm getting the best information in terms I can understand? And, because turnabout is fair play, we'll also talk about some of the nonsense that consumers can try to pull. Learn more about your ad choices. Visit megaphone.fm/adchoices
More from The Driving Podcast
Can a non-car enthusiast give better car advice than a gearhead?In this episode of The Driving Podcast, host Clayton Seams is joined by Driving.ca Senior Editor Renita Naraine! Known around the office as our resident "Millennial Mom," Renita brings a fresh, practical perspective to car reviews—precisely because she didn't grow up obsessing over horsepower and zero-to-sixty times.We dive into her career journey into automotive journalism, break down the great debate of Minivans vs. 3-Row SUVs, and unpack what actually separates a "mom car" from a true "family car." Plus, we share our recent driving impressions of the wild 2026 Mustang RTR and the city-friendly 2026 Fiat 500e.🔗 FEATURED STORIES FROM THE FRONT PAGE:🏎️ Dodge Charger V8 Return Rumours: https://driving.ca/auto-news/news/2027-2028-dodge-charger-hellcat-6-2l-v8-supercharged-return🏛️ Canadian Automotive Museum Bylaw Fine: https://driving.ca/auto-news/local-content/canadian-automotive-museum-oshawa-ontario-fined-city-bylaw-security⚡ Chinese EVs Coming to Canada: https://driving.ca/auto-news/industry/geely-byd-chery-chinese-ev-electric-vehicles-canada-launch-date💬 HAVE A QUESTION FOR THE NEXT EPISODE?Leave a comment below about your take on minivans vs 3-row SUVs to be featured in The Backlot next week!🔔 Subscribe to Driving.ca for bi-weekly video podcasts, track tests, and real-world vehicle reviews! Learn more about your ad choices. Visit megaphone.fm/adchoices
What separates a local lawn car show from a world-class Concours d’Elegance?
Host Lorraine Sommerfeld is joined by Jeff Chuh, VP of Marketing for Next Base dashcams, and Debbie Arnold, Business Development Manager and Broker at Sound Insurance. Which dashcam is right for you? How have they changed in the past decade, and what kind of improvements can you now have that will keep not only your car safer, but you? Chuh will address the tech behind the cameras, and Arnold will let you know how you might be able to save the deductible on that claim - because your dashcam caught what no other witness did. Learn more about your ad choices. Visit megaphone.fm/adchoices
Host Lorraine Sommerfeld is joined by Alana Baker, Vice President of Government Relations and Research with AIA Canada. AIA Canada represents a lot of names you know, including Canadian Tire and Napa Auto Parts, but how are the vast changes in the auto industry impacting them - and in turn what does mean for you as a consumer? AIA Canada's work is vital to focus governments on legislation for things like Right to Repair, and advocating for the collision sector as it ramps up to fix increasingly more complex vehicles. Tune in to find out what these changes mean for you, and what kinds of opportunities they present for a new generation. Learn more about your ad choices. Visit megaphone.fm/adchoices
On this edition of The Driving Podcast, host Lorraine Sommerfeld is joined by Bryan Gast, Vice President of Investigative Services for Équité Association. Working with the insurance industry and law enforcement around the world, they're helping to tackle the exploding car theft numbers in Canada. The annual Top Ten Most Stolen list is always interesting (and new this year, the Least Stolen as well!), but consumers can use the information to keep their vehicles from being taken. Who is stealing our cars? Where are they ending up? How can you protect yourself? What are the actual costs? All this and more, on The Driving Podcast. Learn more about your ad choices. Visit megaphone.fm/adchoices