Transforming the Business of Pharma - AstraZeneca, with Helen Basford PCC

In this episode of HUMAN-CENTERED AI, a Special edition by Transform Tomorrow Today, Jake Mannino shares how Microsoft has built and scaled a coaching culture designed around growth, development and human potential. Jake takes us inside the journey from reframing coaching as a developmental opportunity rather than a remedial intervention, to creating a global programme supported by more than 100 certified coaches and reaching thousands of employees. He explores what it takes to make coaching work at scale, including psychological safety, listening to employees, measuring impact, adapting across cultures and demonstrating organisational value. The conversation also looks ahead to the next generation of coaching in the age of AI. Jake reflects on how technology can support coaches with insight, analysis and research, while arguing that presence, empathy, adaptability, active listening and genuine human-to-human connection remain fundamental. As workplaces navigate increasing uncertainty and change, coaching may become more important than ever in helping people stay grounded, develop their potential and adapt to what comes next. Hosted by ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Catherine Tanneau MCC⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ and⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Linda McLoughlin MCC⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Produced by ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Mauro Serra⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ | ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Kenji Productions⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Click ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠here ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠to follow "Transforming Tomorrow Today" official page

In this episode of HUMAN-CENTERED AI, a Special edition by Transform Tomorrow Today, Marina Niforos explores one of the defining questions of our time: what will work look like as artificial intelligence transforms organizations, leadership, and society? An economist, corporate board member, and doctoral researcher in AI governance at Johns Hopkins University, Marina examines how AI is reshaping jobs, skills, and the social contract between employers and employees. Rather than focusing solely on job displacement, Marina argues that AI is fundamentally redistributing tasks, forcing organizations to redesign operating models while requiring leaders to navigate unprecedented levels of uncertainty. The conversation explores the importance of trust, emotional intelligence, human-machine collaboration, and purpose as organizations adapt to an era where technological progress is accelerating faster than institutional change. Above all, Marina reminds us that while AI may transform how we work, preserving human dignity, meaning, and social capital remains the true leadership challenge. Hosted by ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Catherine Tanneau MCC⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ and⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Linda McLoughlin MCC⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Produced by ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Mauro Serra⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ | ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Kenji Productions⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Click ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠here ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠to follow "Transforming Tomorrow Today" official page

In this episode of HUMAN-CENTERED AI, a Special edition by Transform Tomorrow Today, Kaveh Mir explores how coaching platforms are reshaping the coaching profession and how artificial intelligence is accelerating that transformation. An early adopter of digital coaching platforms, Kaveh traces their evolution from simple two-sided marketplaces connecting coaches and clients to increasingly sophisticated ecosystems powered by data, AI-assisted insights, and scalable infrastructure. He explains how platforms address long-standing challenges for both coaches and organizations, from business development and administration to standardization, scalability, and return on investment. Looking ahead, Kaveh reflects on the integration of AI into coaching, from administrative automation to linguistic pattern recognition, cultural sensitivity, and even skill-level coaching. Rather than framing AI as a threat, he positions it as a collaborative partner. As the profession evolves, he argues, coaches who deepen their philosophical grounding, psychological safety, and transformational capability will not be replaced, but elevated. Hosted by ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Catherine Tanneau MCC⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ and⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Linda McLoughlin MCC⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Produced by ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Mauro Serra⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ | ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Kenji Productions⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Click ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠here ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠to follow "Transforming Tomorrow Today" official page

In this episode of HUMAN-CENTERED AI, a Special edition by Transform Tomorrow Today,Julien Jourdan explores how leadership is being fundamentally reshaped in the age of AI. As organizations integrate intelligent systems into decision making, the role of leaders is shifting from control and certainty toward adaptability, interpretation, and human connection. Julien shares how AI is not replacing leadership but redefining it, requiring leaders to navigate complexity, ambiguity, and accelerated change. The conversation highlights the growing importance of judgment, context, and ethical responsibility as leaders work alongside AI systems that can inform but not decide. From rethinking authority and expertise to building trust in increasingly data-driven environments, this episode offers a clear perspective on what it means to lead when intelligence is no longer exclusively human. Hosted by ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Catherine Tanneau MCC⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ and⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Linda McLoughlin MCC⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Produced by ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Mauro Serra⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ | ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Kenji Productions⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Click ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠here ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠to follow "Transforming Tomorrow Today" official page

In this episode of HUMAN-CENTERED AI, a Special edition by Transform Tomorrow Today, Susan Caesar explores what it truly means to keep coaching human at a time when artificial intelligence is accelerating across every industry. As the newly appointed Director of Artificial Intelligence at the International Coaching Federation, Susan brings a rare blend of creative, technological, and strategic experience. Drawing on her leadership roles across global digital transformations, from online gaming and DNA sequencing to digital journalism, fintech, and generative AI at Airbnb, she reflects on why coaching currently lags behind other sectors in AI adoption and what that means for the profession. Susan challenges coaches to approach AI neither with fear nor blind enthusiasm, but with discernment. She outlines how ICF is building educational pathways, ethical standards, and product validation frameworks to support responsible adoption. Most importantly, she argues that the rise of AI will not diminish coaching’s humanity but amplify the value of emotional intelligence, embodied presence, trust, and compassion. In a world of increasing automation, the uniquely human dimensions of coaching may become more essential than ever. Hosted by ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Catherine Tanneau MCC⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ and⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Linda McLoughlin MCC⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Produced by ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Mauro Serra⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ | ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Kenji Productions⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Click ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠here ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠to follow "Transforming Tomorrow Today" official page