Show Notes
Glauco, the Research Lead at N26, reflects on his transition from an individual contributor to a UX research leader and the mindset shifts that come with scaling impact through others. He discusses why deep, insightful research is no longer enough on its own, and why today’s researchers must balance slow, foundational work with fast, highly actionable outputs. Glauco also explores how AI can support UX leadership and how context, strategy, and personal research philosophy help shape strong, modern research teams.
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Episode highlights 00:01:51 - About Glauco 00:03:12 - Glauco’s journey to UX leadership 00:06:06 - Challenges of becoming a good UX leader 00:10:14 - Leading a research team at N26 00:16:00 - Fast vs slow track in UX research 00:21:41 - AI and UX leadership
About our guest Glauco Cavalheiro is a user research manager at N26, where he leads an amazing team uncovering insights that shape the future of digital banking. Trained in applied social sciences, he brings a deep curiosity about human behaviour and attitudes to the world of product strategy. With 11 years of experience transitioning from individual contributor to research leader, Glauco is passionate about the craft of research - and building impactful research practices in fast-paced environments.
👉 Did you know that UXtweak also offers a series of webinars packed with practical knowledge for UX professionals? Check out the episode with Stéphanie Walter, where she talks about overcoming the challenges of enterprise UX: https://www.youtube.com/live/d9p4ShC_fMA?si=eYEl_S0UErpJiT4B
About this podcast: Welcome to UX Research Geeks, where Tina Ličková, a researcher and strategist, talks with researchers from around the globe about topics that matter to them.
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