Show Notes
AI can identify patterns at unparalleled scale, but human judgment is still essential to understanding what those patterns might mean. In this episode of FWD: Technology, Deloitte's Bill Briggs, US Chief Technology Officer, and Simona Spelman, US Chief Human Officer, sit down with Rob Gaige, Global Head of Insights at Reddit, to explore how real, frank conversations across Reddit's communities can reveal emerging behaviors, unmet needs, and new opportunities for brands. They discuss how AI helps surface unexpected signals, why context is critical, and how leaders can pair technology with human conversations to make better decisions. The takeaway: Important insights are hidden in public conversations, and organizations are better positioned when they learn how to listen.
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More from FWD: Technology
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