Gemba Academy Podcast: Lean Six Sigma | Toyota Kata | Productivity | Leadership

GA 649 | Accountability Starts in the Mirror with Michael Caito

Gemba Academy Podcast: Lean Six Sigma | Toyota Kata | Productivity | Leadership

Show Notes

Most organizations have a strategy. Far fewer can actually execute one. Michael Caito built and sold a food delivery business decades before DoorDash existed, then spent years helping other companies close the gap between where leaders want to go and where they actually end up. His diagnosis is consistent: the gap is almost always an accountability problem, and accountability is almost always the leader’s problem first. The conversation with Ron covers what CEOs truly own, how to know whether you have a strategy issue or an execution issue, and why the cadence of your team meetings matters more than most leaders want to admit.

In this episode you’ll learn:

How focusing on what is vital applies the Pareto principle to business (2:24)

Why the strategy-execution gap exists in most organizations (9:29)

What five things a CEO truly owns in any business (10:55)

When to make a people change and how to know you have waited too long (13:34)

How an operating rhythm makes performance visible across the organization (15:34)

Why monthly goal reviews beat quarterly check-ins for compounding results (17:28)

The difference between leading indicators and result-based measurements (20:00)

How to tell whether you have a strategy problem or an execution problem (22:44)

What a struggling leader should do first before choosing a system or hiring a coach (26:39)

“Performance is visible and the person that’s not performing or hitting their goals, they’re not gonna be comfortable working there.” – Michael Caito

Keep Learning

If Michael’s point about building a real management cadence around goal-setting and performance visibility resonated, the School of Leadership offers structured ways to develop exactly those skills across your organization.

Learn More About School of Leadership at gembaacademy.com/leadership

Podcast Resources

Michael on LinkedIn

Michael’s Website

Get All the Latest News from Gemba Academy

Stay current on new courses, podcast episodes, and continuous improvement resources. Sign up for the Gemba Academy newsletter at gembaacademy.com/news

What Do You Think?

When was the last time your team reviewed goals together in a structured monthly meeting, and what got in the way of making that a non-negotiable rhythm?

More from Gemba Academy Podcast: Lean Six Sigma | Toyota Kata | Productivity | Leadership

Oct 22, 2026

Most kaizen practitioners know the moment when a skeptic turns. It can take a day, a week, or nine months, but something clicks and the person who crossed their arms at the start is now telling the VP what their line accomplished. Adam Lawrence has spent decades collecting those moments, and he has built a framework around making them more likely to happen. That framework just got a significant overhaul.

Oct 15, 2026

Most people who feel overwhelmed blame their schedule. Peggy Sullivan argues the diagnosis itself is wrong. Time poverty has nothing to do with time management and everything to do with capacity, and until you start subtracting, no amount of better planning will get you out from under it.

Oct 8, 2026

Value stream mapping is one of the most familiar tools in lean practice. Christian Wolcott has spent 25 years using it with clients from Toyota suppliers to NASA, and he arrived at a question that most practitioners never think to ask: what if you mapped your own life the same way? The seed came not from a client engagement or a sensei, but from his daughter, who sketched a rough timeline on a note card after joining him on a Japan study tour. That sketch became a book, and the book became a method.

Oct 1, 2026

Most lean practitioners know the theory of constraints. Fewer apply it before they start fixing things. Hessam Vali, a manufacturing consultant and MES software founder based in Wichita, argues that most improvement efforts fail because they target the wrong kinks in the hose. His framework is deceptively simple: if the deepest constraint is still in place, no one will ever see your work.

Sep 24, 2026

Most resistance to lean is blamed on the wrong thing. Ben Morley, an Air Force pilot turned Lean Six Sigma consultant, argues the tools are never really the problem. The breakdown almost always lives somewhere between leadership buy-in and an assumption nobody thought to question. His conversation with Ron Pereira covers cockpit emergencies, a $5 million backlog that dissolved from a single customer phone call, and what a caterpillar turning to soup has to do with organizational transformation.

See all episodes →