Show Notes
You've got twelve people and one hour booked at next week's offsite. Can someone teach your team to do continuous discovery in that hour? Teresa Torres's answer is a flat no — and this episode is about why.
Petra Wille and Teresa Torres unpack one of the most common requests they get during offsite-and-strategy season: "Can you teach my team continuous discovery in a single session?" Petra often gets requests like this: "We want our product people to take more ownership. Could you do a keynote at our all-hands that gets that going?" The problem, they argue, is a mismatch — people ask for a service (a talk, a workshop) expecting a benefit (a capable, habit-driven team) that the service simply can't deliver. They separate know-how from skill, explain why real capability is built in a "gym" of repeated practice rather than a one-hour download, and get honest about what a talk, a four-hour workshop, and a full coaching program can each realistically achieve.
If you're the one buying — or delivering — team training, this is a practical guide to calibrating expectations before anyone books the room.
More from All Things Product with Teresa and Petra
Team events are making a comeback. After years of remote work and tight budgets, companies are bringing people together again, and many are looking for experiences that go beyond the usual offsite. So should companies deliberately send their people somewhere strange, uncomfortable, and awe-inspiring, and what actually happens to a team when they do?
We now record almost everything — every meeting has an AI note-taker, and some people wear glasses that capture every word. So what does that do to our relationships when nothing is forgotten and everything can be fact-checked?
Is innovation the goal — or just a byproduct of solving customer problems well? In this episode of All Things Product, Petra Wille and Teresa Torres unpack one of the most misused words in product: "innovation." Teresa makes the case that chasing novelty for its own sake pushes teams toward complex solutions that don't actually serve customers better, while Petra argues that simplicity and reduction can be their own kind of innovation.
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Everyone's saying it: "Now that AI makes delivery free…" But is it? In this episode of All Things Product, Petra Wille and Teresa Torres pull apart one of the most repeated claims in product right now.