Becker’s Healthcare Podcast

GLP-1 Coverage, Affordability, and Member Access with Angel Ballew

Becker’s Healthcare Podcast

Summary

The payer-provider relationship in healthcare is undergoing significant transformation, highlighted by evolving value-based models and intensified affordability pressures. The upcoming Becker's 5th Annual Fall Payer Issues Roundtable in Chicago aims to address these changes by bringing together over 500 executives and more than 70 speakers to discuss crucial topics like benefit design, network strategy, and the dynamics affecting healthcare payments. The event will take place on November 2nd and 3rd.

In a recent podcast episode, Jacob Emerson from Becker's spoke with Angel Ballou, the head of pharmacy clinical programs at Centene, about the complexities of GLP-1 coverage policies. Ballou shared that Centene's approach to GLP-1 medications varies across its Medicaid, Medicare Advantage, and marketplace segments, reflecting different state requirements and clinical evidence. The shifting landscape requires Centene to adapt its coverage strategies continually.

Ballou emphasized the importance of a thoughtful approach to utilization management, aiming to ensure that the right patients receive appropriate treatments. Prior authorizations and step therapy are tools used to balance access and cost-effectiveness. She noted the multifaceted challenges members face with GLP-1 medications, including tolerability issues, practical barriers related to access, and behavioral factors impacting adherence.

Centene has developed several outreach programs to support members, including educational initiatives and health coaching. A multidisciplinary workgroup monitors the evolving evidence supporting GLP-1 therapies, ensuring that clinical policies remain current as new indications for these medications are anticipated. Ballou stressed the necessity for agility in adapting to rapid changes in the clinical landscape, including potential new indications for conditions like Alzheimer's and substance use disorders.

In conclusion, Ballou urged pharmacy professionals to embrace flexibility and foster collaboration within their organizations to respond effectively to the evolving healthcare environment, emphasizing continuous communication and monitoring of emerging evidence.

Show Notes

In this episode, Angel Ballew, Head of Pharmacy Clinical Programs and Services at Centene, discusses how the organization approaches GLP-1 coverage across Medicaid, Medicare, and marketplace plans while balancing clinical evidence, affordability, and member access. She also shares insights on utilization management, adherence strategies, and preparing for the next wave of indications for these rapidly evolving therapies.

More from Becker’s Healthcare Podcast

Oct 29, 2026

In this episode, Ed Ricks, M.H.A., CHCIO, Managing Director for healthcare IT practice at Baker Tilly, and Dr. Jitendra Barmecha, MD, MPH, MACP, SFHM, SVP, Chief Information and Digital Strategy Officer, SBH Health System, discuss EHR optimization, workflow redesign, and measuring technology's impact on patient outcomes. They also explore AI integration, agentic AI governance, and the importance of building trust and improving care rather than simply adding more technology.

Oct 29, 2026

In this episode, Matt Davis, Zone Leader of Hospital Patient Monitoring, Philips North America, and Adam Alkhato, Senior Director, Biomedical Engineering & Life Science Technology, Stanford Health Care, discuss how health systems can build a strong foundation for clinical AI through bedside data integration, high-value use cases, measurable ROI and effective governance.

Oct 29, 2026

In this episode, Dr. Michael Bass, Global Medical Director, Viome, discusses how microbiome testing and personalized nutrition can help clinicians address persistent GI symptoms, improve clinical decision making, and support earlier pancreatic cancer detection. He also explores emerging trends in AI, preventative care, and the future of clinical practice.

Oct 28, 2026

This episode recorded live at the Becker's 11th Annual Health IT + Digital Health + RCM Conference features Chris Carmody, Chief Technology Officer, UPMC, who discusses using AI to turn growing volumes of healthcare data into actionable clinical insights, reduce fragmentation and create a more seamless experience across care settings.

Oct 28, 2026

In this episode, Dr. Patricia Henwood, EVP, Chief Clinical Officer at Jefferson Health, discusses the health system’s approach to AI integration, including its intent, integration, and impact framework, ambient AI results, and patient facing AI voice agents designed to improve care access, clinician efficiency, and patient experience.

See all episodes →