Show Notes
CFG's Co-CEO Clare Mills sits down with Alison Taylor (CEO) and Richard Hunt* (Chief Commercial Officer) from CAF Bank to explore the bank's digital transformation journey. Alison and Richard get candid about what drove CAF Bank to make bold changes – and reveal the hard-won lessons they've picked up along the way. Essential listening for whether you're already navigating your own digital transformation or just getting started.
Resources
CAF Bank website
CAF UK Giving Report 2025
CAF Resources for Charities
CFG’s banking toolkit
CFG’s 2024 Banking Challenges Report
*Richard Hunt is now Chief Commercial Officer at CAF Bank. At the time of the recording, he was Director of Customer and Lending.
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