Show Notes
In this episode of the ADAverse podcast, Shaun Leisegang sits down with Wai-Lum Tang (Head of Information Technology) and Tricia Kopka (Head of Operations and Process Improvement) from IQumulate, one of Australia and New Zealand's leading premium funders.
Together, they unpack how IQumulate is accelerating growth and operational excellence by embracing automation, cloud-first architecture, and a culture of continuous improvement. From overcoming manual processes and legacy systems to building a scalable digital backbone - this is a masterclass in modernisation.
Discover how IQumulate empowered teams, reduced processing times, improved compliance, and laid the groundwork for AI and analytics. This story is packed with practical insights for IT and operations leaders looking to future-proof their business.
Plus, stick around for the ADAverse Hot Seat to hear what's on Wai-Lum and Tricia's bucket lists, and the book recommendation that might just change your mindset.
Perfect for leaders in financial services, insurance, operations, or IT looking to drive measurable transformation. 👉 Join the ADAverse community today: ADAverse.com.au 🎧 Subscribe & listen on Spotify or Apple Podcasts
More from ADAverse
In this episode of the ADAverse podcast, Shaun Leisegang sits down with David Owen, Founder of Cactus & Cubby, to explore one of the biggest shifts happening in business today: the rise of the AI-Powered Human.
In this episode of the ADAverse podcast, Shaun Leisegang is joined by Maggie Herceg, Chief Operating Officer and AI Lead at Westfund Health Insurance, to explore how a values-led health insurer turned a single automation pilot into a bold, organisation-wide transformation.
In this episode of the ADAverse podcast, Shaun Leisegang is joined by Paul Akkari, IT Manager at the Paul Ramsay Foundation (PRF), to explore what happens when a purpose-driven foundation builds its own private AI assistant - from the ground up.
In this episode of the ADAverse podcast, Shaun Leisegang sits down with Gladwin Mendez, Fractional Chief Data & AI Officer at GEC Prudentia, to unpack one of the most overlooked challenges in modern business: data health.
In this episode of the ADAverse podcast, Shaun Leisegang is joined by Alex Tulintsev, PII Redaction Specialist at ABBYY, to tackle one of the most high-stakes challenges facing modern organisations: protecting Personally Identifiable Information (PII) and Payment Card Information (PCI) in an AI-driven world.