Show Notes
Artificial intelligence is changing the motor trade faster than any technology we’ve seen before. But is AI really going to transform the way car dealers sell cars... or is the hype getting ahead of reality? In this special Car Dealer Podcast for AI Week – which takes place from August 3-7 – James Baggott speaks to some of the biggest names in automotive technology to find out where AI is already making a real difference, where it’s falling short, and what the future of the motor trade could look like. From AI-powered customer conversations and lead handling to smarter vehicle buying, admin automation and the changing way consumers search for their next car, this podcast explores how artificial intelligence is reshaping every part of the dealership. On Wednesday, we’ll be publishing Part 2 of The AI Revolution: Will it change the motor trade forever? where the dealers tell us what they’re doing with AI in their showrooms.
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Jon and James are joined by Faheem Miah, one of Car Planet's three co-founders. Faheem, along with his brothers Taslim and Tamim, set up Car Planet in 2022, and the trio have since scaled the business from 30 cars to over 2,000 across several sites.
Graeme Potts, founder and CEO of Eden Motor Group joined James and Jon on the podcast this week, along with Autotrader's head of strategy and insights, Marc Palmer.
Cazoo's Lucy Tugby joined Jon and Batch for this week's podcast, discussing the marketplace's recent consumer trust survey – which revealed some rather painful truths about the relationship between buyers and dealers.
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