Becker’s Healthcare Podcast

Introducing AI While Maintaining Clinician Trust

Becker’s Healthcare Podcast

Summary

Health system leaders are increasingly evaluating AI-powered clinical decision support tools to enhance patient care while maintaining clinician trust. Allison Schneider, Director of Applications at Aspen Valley Health, emphasizes the importance of integrating new technologies into existing workflows and ensuring they address specific clinical needs. The organization adopts an "Epic first" approach, assessing whether new AI tools can solve defined problems without complicating current processes.

Trust is a critical factor in the adoption of AI, with Schneider highlighting the necessity of privacy protections, transparency, and reliable clinical content. The recent introduction of Clinical Key AI at Aspen Valley Health exemplifies this approach, as it provides clinicians with quick access to evidence-based information directly within their Epic workflows. This integration aims to support, rather than replace, clinician judgment, particularly in high-pressure environments like emergency departments.

Schneider advises other healthcare leaders to focus on identifying specific challenges before selecting AI tools, ensuring that clinician engagement and education are prioritized during implementation. She underscores the potential of AI to improve healthcare workflows while cautioning against rushing decisions, advocating for strategic governance and clear outcome goals. The partnership with vendors, such as Elsevier, is also highlighted as a vital component in the successful rollout of AI technologies.

Show Notes

In this episode, Allison Schneider, Director of Applications at Aspen Valley Health, discusses how the organization evaluates AI-powered clinical decision support, the importance of clinician trust and governance, and lessons learned from implementing ClinicalKey AI to improve workflows while keeping patient care at the center.

This episode is sponsored by Elsevier.

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