Change Signal: Modern Change Management that Works

What “Trust State” Are You In? | Rachel Botsman | Modern Change Management & Leading Change

Change Signal: Modern Change Management that Works

Show Notes

Here are three provocative questions that arise from this Change Signal conversation with Rachel Botsman:

What kind of trust are you actually building?

How much uncertainty can you hold before you grab for control?

And when was the last time you slowed down enough to build real trust instead of just speed?

Rachel Botsman—Oxford University lecturer, author of How to Trust and Be Trusted, and one of the world’s foremost thinkers on trust—joins me to explore the fragile, fascinating relationship between trust and change. She makes a compelling case that trust isn’t about control or certainty; it’s a confident relationship with the unknown.

We dig into why every change is a “trust leap,” why leaders need to spot their people’s different trust states, and why “move fast and break things” might be the worst mantra for transformation.

If you’re leading a big change or cultural shift, this episode offers a fresh, human take on what actually helps people cross the sea of uncertainty with you.

Change Signal. Cut through the blather, the BS, and the noise to find the good stuff that works in change. If you’re a transformational leader seeking modern change mastery, you’re in exactly the right place.

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Here are three questions this Change Signal conversation asks:

Sep 23, 2026

Here’s the revised version with an opening sentence and the three questions bulleted.

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