Show Notes
Learning how to hold your team accountable can start with something as small as two words: "I need." When you make an ask about what you need, your team member's job turns into a favor to you, and the follow-through becomes your problem. In this episode, Lia shares the wording shift that puts accountability back with your team, what to say instead, and why it makes the hard feedback conversations easier when someone still doesn't deliver. In this episode you will learn:
Why "I need" hands the accountability back to you Why "I" statements help in personal conflict but backfire at work What to say instead: the expectation, why it matters to them, the support, and one closing question How Lia caught herself doing this at Microsoft How to set a sales goal so your team owns it Why this makes feedback conversations clearer
Resources mentioned:
Share your success story with Lia: [email protected]
Connect with me:
Website: www.liagarvin.com Email: [email protected] Free guide to making hard conversations easier: liagarvin.com/convo Instagram: @lia.garvin LinkedIn: linkedin.com/in/liagarvin
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