Show Notes
In this episode of SUGTalks, Craig Dale is joined by Stefan Kneis, Chief Customer Officer and Head of BTP Product Success at SAP. They explore the launch of SAP’s new Voice of the Customer programme for BTP, designed to gather meaningful user input at scale and shape future product direction. Stefan shares how feedback has already influenced BTP’s evolution and what the future might hold. To learn more about the UKISUG referral scheme, visit: https://www.sapusers.org/community-ref...
More from SUGTalks
In this episode of SUGTalks, Craig is joined by Russell Smith, Vice President, ERX Transformation Technology at AstraZeneca, and Martin Taylor, ERP Implementation Lead at NATS, to discuss how organisations can get the most value from their UKISUG membership. Russell and Martin explain how their teams engage with the User Group, including its symposia, executive events and the annual Connect conference. They also highlight why access to a network of peers at other organisations is often the mo...
In the latest episode of SUGTalks, Craig is joined once again by Stuart Beadle, IT Director at Pitney Bowes. Together they take a closer look at Pitney Bowes' move to SAP S/4HANA Public Cloud.. He shares how public cloud acted as the driver for simplification and what the business chose to give up. Craig and Stuart also discuss governance, data migration and managing releases every six months. Stuart shares the lessons learned during the transition process of working with a systems inte...
In our latest senior leader interview, Craig is joined by Stuart Beadle, IT Director at Pitney Bowes. Stuart shares his 30-year journey in SAP. It started with an accidental foray in Johannesburg, consulting at IBM and independent contracting, before eventually led him to leading enterprise applications at Pitney Bowes. He reflects on what a varied career taught him about working with consultancies, contractors and end users. Craig and Stuart also discuss Pitney Bowes' move to SAP Publi...
In the latest episode of SUGTalks, Craig is joined once again by Simon Nichols, Founder and CEO of Thrive. Together they discuss the mental health impact of delivering IT projects. Simon explains why the duration of a project matters less than the demand it places on people. He covers what happens when 18-month projects overrun to 24 or 36 months and how that shifts people from challenge to endurance to cynicism. Craig and Simon also explore the very different pressures of shorter cloud proje...
In this episode Craig is joined by Oliver Gutzeit, Vice President, Experience Technology at SAP, to explore how SAP runs its own business on SAP. Oliver explains what it means to be customer zero, testing new products internally before they reach customers. He shares how SAP tackled its own 50-year history of custom code on the journey to a clean core. The conversation moves on to experience and why boring software fails, the importance of closing the feedback loop, and why data is the ...