Show Notes
With Allison Olson — SVP, Analytics Solutions at Merkle How much of what we buy is influenced by AI without us even realising it? In this episode, Ben Parker speaks with Allison Olson about how AI and real-time data are transforming personalisation and changing the way brands understand, influence and interact with their customers. Allison explores the shift from static recommendations to dynamic experiences that adapt to customer behaviour in real time, the data required...
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In this episode of Data Analytics Chat, we welcome Jessica Matheron, Chief Data & AI Officer at Nestlé. Jessica brings a rare mix of experience to the role, from a French engineering and mathematics background and a Harvard MBA to a decade trading structured credit on Wall Street, followed by roles across fintech, ad tech and e-commerce before joining Nestlé. Jessica shares how she took a data team that was seen as a service centre, built on Excel and Power BI and reliant on external vend...
In this episode of Data Analytics Chat, we welcome Erica Howard, Head of Consumer Data Ownership at TD. Erica has spent 18 years at the bank, starting in the call centre before working on TD's early data governance model in 2012, moving into analytics, and returning to data management to bridge the gap between technology and the business. Today she works with business segments to embed data management practices and owns the bank's customer master data. Erica shares how data governance in bank...
In this episode of Data Analytics Chat, we welcome Mary Alfheim, VP of Data and Analytics, and Joseph Kroon, Data Architect, both from Headspace. Mary previously led analytics teams at Amazon Prime Video and HBO, while Joseph spent time in Cigna's data organisation and, earlier, as a Black Hawk helicopter crew chief in the National Guard. Mary and Joseph share how Headspace rebuilt its enterprise data model after three earlier attempts failed to keep pace with the business. The discussion exa...
Trust in AI: How Do You Build Trust That Creates Real Business Value? Companies are pouring billions into AI, but investment alone doesn't deliver value. In this episode, Ben Parker sits down with Paul Drennan to unpack why trust is the missing link between AI spending and real business outcomes. They explore what builds — and breaks — trust in AI systems, how organisations can balance encouraging adoption with maintaining healthy scepticism, and why technically excellent AI can still fail w...
From Legacy to AI: The Playbook for Transformation In this episode of Data Analytics Chat, host Ben Parker interviews Echeyde Cubillo, a veteran technologist with experience from eBay to multiple startups, now leading AI transformations in enterprises. They explore why large organizations struggle with AI adoption despite greater resources than startups. The real barrier isn't outdated technology—it's legacy thinking, hierarchies, and silos. Echeyde reveals that small, empowered teams connec...