
Show Notes
“Stop talking to everyone like they’re in the industry. Talk to them in ways that are going to evoke emotions and what’s important to them.” In this video, we sit down with Laura De Ridder from Sorted Digital Marketing to chat about why so much of the construction marketing we see misses the mark, and what builders and tradies can do instead to attract the right clients. We cover how to get clear on who you’re actually talking to, why storytelling builds trust faster than specs and spreadsheets, and how to use different platforms like Instagram, LinkedIn, and TikTok for different jobs. Laura also explains why authenticity matters more than polished ads, and why SEO is non-negotiable if you want to be found when people are searching for a builder. If you’re tired of relying on referrals alone and want marketing that feels practical, honest, and aligned with the work you do, this conversation will help you sharpen your message and show your value in a way clients actually connect with. 👇 CHAPTER MARKERS 👇 0:00 - Introduction: Building Better Through Education 1:07 - Meet Laura from Sorted Digital Marketing 2:22 - Why High Performance Building Isn't Mainstream 3:29 - Laura's Background: Starting a Digital Marketing Agency 4:16 - Organic Social Media vs Paid Ads Explained 5:52 - Working with Passive House & High Performance Builders 8:42 - Stop Talking Numbers: Speak to Your Customer Avatar 10:10 - The Problem with Builder Social Media Content 10:55 - Content Pillars: Creating Diverse Marketing Strategy 12:03 - Understanding Different Social Media Platforms 15:32 - Instagram as a Search Engine: SEO & Keywords 20:20 - Copywriting Tips: Avoid ChatGPT Mistakes 22:03 - Hashtags in 2024: The New 3-Hashtag Rule 25:07 - Using AI Tools for Authentic Content Creation 25:28 - Passive House Marketing: Too Technical for Consumers 26:00 - Blower Door Tests: Making Technical Content Engaging 27:15 - Negative Hooks: Why They Work on Social Media 28:07 - Attention Spans & Social Media Dopamine Hits 29:51 - Technology, Patience & Frictionless Society 33:14 - Essential Marketing Channels: Website, Social & More 34:38 - AI Search & Website SEO Strategy 36:12 - Website Essentials: What Every Builder Needs 37:21 - High Quality Content vs Phone Content 37:45 - Blogs & Newsletters: Building Your Database 43:01 - Content Ideas: Health, Comfort & Cost of Living 63:25 - Diversity in Content Strategy 65:56 - 2026 Marketing Trends: Authenticity Over AI 67:27 - Personal Touch: Phone Calls & Client Check-ins 70:02 - Video Hooks: Visual & Audio Engagement 72:14 - Self-Filming Tips: Be Punchy, Don't Waffle 74:08 - ASMR Content: The Power of Sound 77:48 - Mindful Moment: Apprentice Development Guide LINKS: Sorted Digital Marketing: https://sorteddigital.com.au/ Sorted Instagram: https://www.instagram.com/_sorted/ Connect with us on Instagram: @themindfulbuilderpod Connect with Hamish: Instagram: @sanctumhomes Website: www.yoursanctum.com.au/
Connect with Matt: Instagram: @carlandconstructions Website: www.carlandconstructions.com/
More from Mindful Builder
“I couldn’t unsee it.” Jimmy from June Building explains how Passive House building science finally clicked, after learning through Instagram and then winning the Pro Clima Passive House Tradesperson scholarship. Today Jimmy flips the format and turns up with a notebook full of questions on Passive House for us. Questions around high-performance homes, airtightness, mechanical ventilation, and what actually changes when you start building for comfort, not just compliance. Jimmy’s background is classic chippy-to-builder with a few turns that matter. Apprenticeship in Ballarat, travel to Banff in Canada, then Melbourne across maintenance, commercial, and high-end residential before moving to the Northern Rivers in early 2020. He’s now in the first 12 months of June Building, building the plane while flying it, and trying to bring Passive House principles into a market where clients aren’t necessarily asking for certification, even though mould, humidity, and comfort issues are everywhere. We talk about why you shouldn’t lead with the “Passive House” label and instead start with the problems people already feel in their current home: drafts, noise, dust, mould, and rooms that never feel right. Jimmy asks what details cause the most challenges, and we go straight to retrofits, because nothing is square, nothing is level, and you don’t find the real issues until you start pulling things apart. We also get blunt about where builders underquote when they move into high-performance construction, and it’s labour, all labour, especially detailing, wraps, window installs, battens, and set-out. Jimmy also pushes on PHPP and how builders should use it. PHPP isn’t just a certification hurdle. It’s a pre-construction tool for optimising cost and performance, spotting overheating risk early, and avoiding the nightmare of delivering a “high performance home” that still feels uncomfortable to live in. If you’re a builder, architect, or homeowner curious about Passive House Australia, high-performance building, and what it takes to lift your standard without blowing your budget, this episode is a solid place to start.
You can’t build ten versions of the same house, live in them for ten years, and then pick the best one. We’re sitting down with thermal modelling specialist Cameron Munro to talk about why “model early and model often” should be a non-negotiable part of pre-construction, whether you’re chasing Passive House or just trying to build a home that actually feels good to live in. We explain what modelling is really for (direction, not perfection), how to run “what if” scenarios across glazing, insulation, shading, and floor build-ups, and why the best decisions come from cost-benefit thinking instead of intuition. We also get into the real-world gap between models and lived performance, the risk of not updating models as drawings change, and why overheating is the mistake that bites hardest when you skip the final iteration. If you want fewer ugly conversations later, this is the episode.
“At some point, someone’s paying for that tender.” Tendering sounds fair on paper. Same drawings, three builders, pick the best price, move on. But once you understand what it actually costs to price a job properly, and how tendering rewards omissions, risk loading, and variations, it starts to look less like a “market test” and more like a costly way to kick off a relationship. In this episode, Hamish and Matt break down what a tender really is, why the classic draw, bid, build model creates isolation and blame, and why negotiated tendering (paid pre-construction with clear costing stop points) changes the incentives for everyone. They also get into the uncomfortable bits architects and clients don’t always see: the real cost of tendering, why prices can come back wildly different, how gaps in documentation become legitimate variations, and why trust matters more than pretending you can compare builders like-for-like. If you’ve ever wondered why a project can look “fully resolved” and still blow out, or why builders hate competitive tendering, this one will probably ruffle a few feathers.
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A proper site visit isn’t a stroll around the block. It’s where you catch the stuff that turns into $30k surprises later. We’re back with Brad from Sanford Buildco to have a conversation about what a site visit should actually involve, and why doing it properly is one of the simplest ways to protect your time, your margin, and your sanity. We break down how our checklists differ across inner-city and rural sites, but still cover the same core categories: access, services, water management, demolition risk, and the existing building. We talk through real examples like tram and train line constraints, construction zones and parking permits, combined drains, earthenware stormwater, boundary trap upgrades, three-phase power, septic fields, and when a sump and pump becomes the only option. We also get into the stuff that catches builders out if you don’t look early: neighbour water issues you can’t control once you’re hard on the boundary, asbestos you can’t spot from photos, and demolition rule changes that can turn normal waste into hazardous waste overnight. The theme is simple: gather better information now, and you’ll have fewer ugly conversations later.