Show Notes
Organizations are collecting more telemetry than ever, but is all that data actually delivering value? Matt Brown sits down with Marty Mayer, Senior Director of Product Management at NetApp, to explore how NetApp turns massive amounts of telemetry into actionable insights. Marty shares how Active IQ uses data from more than 300,000 systems across 24,000 customers to improve support, identify risks, optimize infrastructure, and help customers get more from their NetApp investments. They also discuss the importance of continually evaluating what data is worth collecting, how Value Insights can help quantify business outcomes, and how AI is moving telemetry beyond recommendations toward automated action. In this episode, you’ll learn:
Collect telemetry with a clear use case—not simply because you can. NetApp Active IQ receives roughly 10 TB of telemetry each month from more than 300,000 systems across 24,000 customers. Telemetry can deliver value far beyond break/fix support, including security, capacity optimization, planning, and customer success. Measuring how data is actually being used helps determine what should be retained, archived, or pruned. The next evolution is moving from insight to recommendation to automated action through AI agents. Start small with AI, establish guardrails, test with trusted users, and expand based on feedback. The quality and accessibility of your data ultimately determine the value AI can deliver.
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Learn More: IT case studies | NetApp
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Telemetry, Active IQ, AI, AIOps, AI agents, data strategy, data analytics, IT operations, infrastructure optimization, automation, predictive insights, customer support, Value Insights, storage efficiency, capacity planning, cybersecurity, NetApp
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