Show Notes
Episode notes
If the future of work is less about replacing people and more about helping them work differently, design deserves a seat at the planning table. Kyndryl's 2026 People Readiness Report found that 61% of organizations have already redesigned roles within or across functions.
In this episode, our guests explore how human-centered design can help organizations create experiences that drive meaningful business value and deepen trust. They suggest what AI makes faster, design must make smarter.
Featured experts
• Kevin Bethune, President, Design Studio, ImagineCo • Nicholas Kim, Global Lead, Vital and Transformation, Kyndryl
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