Show Notes
In this episode Todd Conklin explores the paradox of procedures: they keep work stable but also limit flexibility. He explains how procedures can be both necessary and constraining in high-risk, high-consequence environments. Todd highlights the value of incremental safety—making small, thoughtful changes over time—while building communities of practice to better prepare organizations for an uncertain future. He closes with practical advice: treat procedures as thresholds rather than one right way, focus on learning from everyday work, foster resilient systems, and remember to take care of yourself while having some fun.
More from PreAccident Investigation Podcast
Host Todd Conklin visits Golden Gate National Recreation Area with safety specialists Rik Hansen and Leo Shea to explore a shift in safety thinking — from focusing on risk to supporting mission performance. They discuss visits to Alcatraz, Ocean Rescue teams, and Trail Crews, highlighting how listening to frontline workers reveals practical, predictive knowledge. The episode emphasizes building relationships, staying curious and adaptable, and treating expertise and wellness as core parts of a safety program. Real-world stories from lifeguards and park teams show how pre-planning, shared language, and workforce engagement improve reliability and resilience.
In this episode, Todd explores the evolution of safety thinking—from blaming human error to creating systems that support reliable work. He discusses the normalization of deviance versus a deliberate shift toward a normalization of excellence, learning teams, and practical examples of redesigning work to prevent repeats of incidents.Through conversations about AI-created interviews, Southwest Airlines' practices, and Case studies, Todd emphasizes treating error as normal, asking better questions, and designing systems that make work safer and more effective.
This episode explores the promises and pitfalls of AI in safety work, centered on the book The AI Paradox in Safety by Brent Sutton and Brent Robinson. Todd and Brent discuss how AI can either amplify blame and surveillance or enable learning and improvement, and why organizational culture shapes which path wins. Topics include surveillance concerns (Flock cameras, wearables), AI amplifying existing culture, neurodiversity, leader assurance questions, and practical advice for using AI to listen to frontline workers rather than punish them.
This episode argues that meaningful improvement rarely happens overnight. Big-bang rollouts and sudden change cause chaos, bugs, and unintended consequences, while slow, incremental implementations let organizations prototype, find hidden flaws, build buy-in, and protect core operations.The host reflects on a difficult personal week and reminds listeners that steady, small steps — passo y paso — are the reliable path to safer, more resilient organizations. Be kind, be patient, and be safe.
In this episode Todd Conklin talks with David Keeling, Assistant Secretary of Labor for Occupational Safety and Health, about OSHA’s shift toward partnership, refreshing VPP, the new Safety Champions program, and focusing on serious injuries and fatalities (SIF).They discuss mental health, vehicle safety, leadership’s role, predictive analytics, and incentives to drive abatement and innovation so employers and regulators can work together to prevent catastrophic events.