Leading Through Disruption — How Policy Changes and AI are Reshaping Healthcare Operations
Healthcare Executive PodcastShow Notes
Solutions for health system leaders facing unprecedented convergence of disruption — rapid policy changes, shifting reimbursement models, and continued staffing challenges — all while patient demand for greater access is rising. How the use of AI is both an opportunity and a risk that requires careful considerations for adoption. In this conversation, we’ll explore how these forces are reshaping hospital operations and the need for leaders to reimagine their operating models. Mohan Giridharadas will share his Lean operations-based “hub-and-spoke” approach to operational transformation — inspired by the airline industry — as a blueprint for scaling efficient and sustainable growth, improving staff experience and productivity, and delivering the right care to the right patient at the right place at the right time. We’ll discuss how executives can leverage this model, powered by advanced math and AI, to not only withstand disruption, but thrive in it.
More from Healthcare Executive Podcast
What’s behind persistent self-doubt in accomplished leaders? William “Marty” Martin, PsyD, speaks with Tiara Walz, PhD, FACHE, and Lindsey Umlauf, DPT, FACHE, about imposter syndrome, why high achievers dismiss praise, how career transitions reactivate doubt, and the roles of inner critics and comparison in sustaining self-doubt.
What administrative tasks are pulling clinicians from patients—and how do you reduce them? J. Corey Feist, JD, MBA, CEO and Co-Founder of the Dr. Lorna Breen Heroes’ Foundation, and Tim Fischer, President, Jackson and Coker Locum Tenens, outline steps leaders can take: ask staff what slows care, target EHR inefficiencies and prior authorization pain points, streamline workflows with process improvement teams, and measure impacts on time at bedside and retention to drive quick wins.
How can we move faster without making staff feel like the ground is shifting? Boykin Robinson, MD, MBA, FACHE, Chief Executive Officer at Core Clinical Partners, explains balancing agility with stability. He covers schedule optimization versus clinician consistency, the harm of unexplained change, the importance of clear communication and decision rhythms, and how psychological safety and structured disagreement let teams innovate without burnout.
How health systems can prepare for an evolving cancer screening landscape by integrating established and emerging screening approaches with the data, digital engagement, and workflow infrastructure needed to expand access, close screening gaps, and support coordinated care.
Vamsee K. Potluri, FACHE, chats with Ashley Vertuno, FACHE, about his path from pre‑med studies to an MHA and MBA, his volunteer work at the VA and his administrative fellowship. Hear how mentorship, attending ACHE's Congress on Healthcare Leadership and taking tough assignments shaped his leadership.