Victorian Small Business Commission: How small teams are using AI task assistants

In this episode of Real Talk: AI in the VPPS, Will Babington, Head of Enabling at the Building and Plumbing Commission, shares how an AI-powered solution helped frontline social workers access critical information faster and with greater confidence. Drawing on his experience leading a major AI project at The Salvation Army, Will discusses how the team focused on solving a real operational challenge- reducing the burden of navigating multiple systems - so staff could spend more time supporting people in crisis.

In this edition of Public Sector Perspectives, we talk to Ro Allen AM, new IPAA Victoria Fellow and Victoria’s Human Rights and Equal Opportunity Commissioner.

In this episode of Real Talk: AI in the VPS, Karen Dermody, Director Digital Design and Innovation at the Department of Education shares a practical case study of how AI is being used to support policy advisors working in a complex, high-stakes environment.

In this special edition of Public Sector Perspectives, we talk to Karen Fletcher, CEO of Flat Out and guest speaker at IPAA Victoria’s International Women’s Day event.

In this edition of Public Sector Perspectives, we talk to Tania Farha, CEO of In Touch - and guest speaker at IPAA Victoria’s International Women’s Day event - about the challenges of building family violence services that are better tailored to the needs of our diverse community.