From the Horse's Mouth: Intrepid Conversations with Phil Fersht

Ep 6. Inflection AI's CEO on Why Trust Is the Future of AI Video

From the Horse's Mouth: Intrepid Conversations with Phil Fersht

Show Notes

Inflection AI's CEO, Sean White, takes us behind the scenes to explore why trust is the cornerstone of the AI revolution. With boardrooms and tech leaders demanding an "AI-first" strategy, he reveals how building human-centered, conversational systems isn't just about technology - it's about forging genuine trust and empowering people. Drawing parallels to the transformative shifts of the 90s and the rapid innovations seen today, he explains how agentic systems and AI-driven insights are reshaping everything from customer service to enterprise data analysis.

More from From the Horse's Mouth: Intrepid Conversations with Phil Fersht

Oct 22, 2026

In this episode of From the Horse's Mouth, HFS Research CEO and Chief Analyst Phil Fersht sits down with Alan Trefler, Founder and CEO of Pegasystems, for a candid conversation on how enterprises should approach AI without getting caught up in the hype.

Sep 9, 2026

In this episode of From the Horse's Mouth, HFS Research CEO and Chief Analyst Phil Fersht sits down with Aaron Levie, co-founder and CEO of Box, to explore the next decade of enterprise AI, agents, and knowledge work.

Sep 2, 2026

In this episode of From the Horse's Mouth, HFS Research CEO and Chief Analyst Phil Fersht sits down with Steve Chase, Global Head of AI and Innovation at KPMG, for a candid conversation on where enterprise AI really is right now, and why this moment is different from every hype cycle that came before it.

Aug 26, 2026

In this episode of From the Horse's Mouth, HFS Research CEO and Chief Analyst Phil Fersht speaks with Kristin Milchanowski, Chief AI & Quantum Officer and Founding Director, BMO Institute for Applied Artificial Intelligence & Quantum, BMO Financial Group.

Aug 12, 2026

In this episode of From the Horse's Mouth, HFS Research CEO and Chief Analyst Phil Fersht speaks with Ritesh Idnani, MD & CEO of Firstsource, for a candid discussion on how AI is reshaping the business process services industry.

See all episodes →