Effective communication strategies to strengthen social security

Edmund Cheong, Deputy Chief Executive Officer / Deputy Director General (Strategy & Corporate) Social Security Organization (PERKESO), Malaysia, and Luis Frota, Coordinator of the ISSA Collaborative Innovation Hub discuss the importance of innovation and embedding it within the institution, in conversation with Graham Minton, the Director of Member Services & Promotion, ISSA.

Yanli Zhai, Director General, Social Insurance Administration, Ministry of Human Resources and Social Security in China, and Ernesto Brodersohn, Senior Officer in Social Security, ISSA, discuss the impact and opportunities offered by AI for social security institutions, in conversation with Graham Minton, Director of Member Services & Promotion from the ISSA.

Ran Bhamra, Associate Dean at Royal Holloway, University of London, and Ernesto Brodersohn, Senior Officer in Social Security, ISSA, discuss the growing importance of resilience, and the role of agility and creativity, for social security institutions, in conversation with Sigve Bjorstad, Head of Communications, ISSA.

Denis Charles Kouassi, Directeur général de l’IPS-CNPS de Côte d’Ivoire, partage son expérience sur les moyens d’optimiser le potentiel social et économique des fonds de sécurité sociale avec Paul Mondoa Ngomba, spécialiste technique en sécurité sociale, dans un entretien animé par Sigve Bjorstad, chef de la communication à l’AISS.

Shea McClanahan, Technical Specialist in Social Security and Mariano Brener, Regional Coordinator for the Americas outline trends for social security in this region and how institutions are reinventing themselves to address current challenges.