Show Notes
Legal operations is often treated as an administrative afterthought, but it deserves a seat at the strategy table. In this episode, Liz sits down with Mimi Walker, Head of Legal Operations at CITGO Petroleum, to explore how legal ops professionals can raise their profile, align with company-wide goals, and build cross-functional relationships with finance, accounting, and beyond. Plus: Maxx It / Kill It — Mimi on why legal ops needs to stop playing small, and how keeping a running "de...
More from Legal Maxxing™ with Liz Lugones
Legal is still trying to control every risk, and it's keeping teams reactive instead of strategic. In this episode, Liz sits down with Sumi Trombley, Senior Legal Operations Advisor at UpLevel Ops, to talk about why a lawyer's instinct to issue spot leads to over-control, how to think like an executive and manage what's truly risky, and why the smartest first move with AI is one use case with a documented ROI. Plus: Maxx It / Kill It: Sumi says to kill underestimating the value of legal ops...
Most legal teams build their services around the lawyer, but Curt McDaniel says that's exactly backwards. In this episode, Liz sits down with Curt McDaniel, former Global Chief Legal Officer and Board Secretary, to talk about what it looks like to put the internal customer at the center instead: bounding risk into process and technology so routine work can move at the speed of business without a lawyer in the loop, freeing lawyers to spend their time on the high-complexity matters only they ...
Mitratech's CEO Mike Williams and Chief Customer Officer Lacy DeBruyn sit down together for the first time on Legal Maxxing™ to talk about where AI actually belongs in a business... and where it doesn't. Mike's framework: stop asking what AI can do, and start mapping the "day in the life" you want 12 months from now. Lacy's, in her own words: human where it matters, AI where it scales. They also dig into the AI mandate problem most companies are hitting right now (told to "get AI" with no pl...
AI is moving faster than most legal teams can absorb, and Connie Brenton says that's exactly why the human element needs to move back to the center, not get pushed aside. In this episode, Liz sits down with Connie Brenton, Co-Founder of Running Legal Like a Business (RLLB), to talk about why legal keeps reaching for technology to fix problems that are actually about people. Plus, why "failed tech rollouts" are almost always change management failures in disguise, and why three simple q...
Legal teams often equate being busy with being valuable, but the greatest impact comes from eliminating low-value work so you can focus on the decisions that move the business forward. In this episode, Liz sits down with Stephanie Corey, Co-Founder and CEO of UpLevel Ops, to discuss why legal leaders must start thinking like business leaders, how to identify the work that doesn't belong on legal's desk, and why creating space for strategy is more important than ever in an AI-driven future. ...