
Measuring your Return On Investment from improving accessibility - Episode 6
Digital Accessibility ExpertsShow Notes
This month the Hassell Inclusion team are discussing how you can measure the Return on Investment of your accessibility work.
You’ll learn: how accessibility can minimise the cost of customer service, how it can bring you more customers and help you attract the most talented staff, how it can be an essential part of your sales pitch to clients, and how you can use it to improve your company’s ability to innovate.
Transcript available at: https://www.hassellinclusion.com/blog/accessibility-roi-podcast/
More from Digital Accessibility Experts
Global Accessibility Awareness Day (GAAD) sparks many important conversations about accessibility. But once the awareness day is over, the practical questions begin. Questions like: Where should we start? How do we get leadership to care? How do we secure budget? What should we focus on when resources are tight? How is AI changing accessibility? How do we hold suppliers accountable for accessibility? How do we challenge misconceptions about accessible design? In this special ‘Ask Us Anything’ session, Jonathan Hassell and consultants from Hassell Inclusion answer these questions submitted by attendees and share practical advice based on the challenges organisations are facing right now.
Making events and meetings accessible for all is something we’re asked about again and again. Whether it’s a team meeting, a webinar, a workshop in your offices, or a large conference, ensuring people with disabilities can fully participate isn’t optional.
In the current business climate, continuing accessibility progress can feel uncertain in many organisations. Budgets are tighter. Priorities are shifting. And, in some cases, the momentum that once existed around accessibility is starting to slow – or even move backwards.
Building on our 2025 webinar, Creating Accessible Documents, this session moves the conversation forward.
Each year, digital accessibility evolves – new technologies emerge, regulations shift, and organisations adapt to rising expectations from customers, employees, and stakeholders.