Show Notes
In the seventh and final episode of our first season of the Platformer podcast, AWS CEO Matt Garman explains why he's still bullish on hiring junior employees, even as he rolls out a suite of AI agents that promise to replace entire jobs. Can his rosy vision of the future survive contact with the reality that Amazon is busy building?
Where our previous guest, Replika and Wabi founder Eugenia Kuyda, told us the fear of job loss is "super justified," Garman might be the most full-throated optimist we've featured in the whole series. It's an optimism that doesn't always seem to square with Amazon's own moves. The company has cut roughly 30,000 corporate jobs since last October. Its CEO, Andy Jassy, has written that AI will "reduce our total corporate workforce" in the years ahead. Among other strategies, the company plans to replace half a million jobs with robots. Garman is talking up the value of labor even as he sells the technology that may displace them. In our conversation, he attempted to square that circle with a familiar argument: that technology destroys individual jobs but creates new and better ones, and that the most durable skill is a simple willingness to learn.
Plus, Platformer fellow Ella Markianos joins at the top of the show to discuss this week's news about AI and jobs.
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Three months ago, we began our podcast miniseries by asking how likely artificial intelligence is to take large numbers of jobs. Our first guest, Box CEO Aaron Levie, argued that mass disruption would be highly unlikely. And several subsequent guests, from Amazon Web Services CEO Matt Garman to labor economist Kathryn Ann Edwards, expressed similar skepticism about a labor wipeout.