Better At Work with Cathal Quinlan

How to Say No at Work (With Respect) | Listener Questions | Season 5

Better At Work with Cathal Quinlan

Show Notes

Saying yes to one thing leaves less time for something else. So how do you decide what deserves your attention?

In the first Listener Questions episode of Season 5, Cathal Quinlan and Annette Sloan revisit Caroline Webb’s interview and the ideas in her book Leadership Intelligence. Annette shares three tools she wants to use: Yes-Grow-No for deciding what to take on, hand over or decline; ACORN for working through important decisions; and the bridge model for feedback and difficult stakeholder relationships. Cathal adds his own picks from the book.

We also open up the season to you. From giving feedback to rebuilding after redundancy, tell us which workplace topics you want us to explore.

Send us a question, a career dilemma or an idea for a future Listener Questions episode.

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