The High Flyers Podcast with Vidit Agarwal

#250 Rob Giglio: Canva’s Chief Customer Officer on Staying Relevant, Drivers of Canva’s Growth, Choosing Impact Over Titles

The High Flyers Podcast with Vidit Agarwal

Show Notes

Episode #250 features a rare in-depth conversation with Rob Giglio, Chief Customer Officer at Canva, the world’s leading visual AI platform serving 200M+ users globally. Previously, he held senior leadership roles at Adobe, DocuSign, and HubSpot and more.

In conversation with Vidit Agarwal, Rob shares the real story behind his career, including growing up in a military family, navigating setbacks like being laid off, and redefining success beyond titles.

He unpacks what it takes to build high-performing teams - hiring top 1–3% talent and balancing performance with genuine care for people, how he’s stayed relevant across decades of change from CPG to SaaS to AI, and how he’s now scaling Canva’s enterprise growth as a visual AI platform. He also shares why he’s intentionally chosen impact, customers, and craft over becoming a CEO.

Please enjoy exploring your curiosity.

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This episode is sponsored by:

→ Allens: Trusted advisors to leading companies including Canva. Visit allens.com.au

→ This episode is part of a special limited series on innovation, supported by the City of Sydney. Explore more at: https://www.cityofsydney.nsw.gov.au/

Get in touch with us via email at [email protected]

Join our stable of commercial partners including the Australian Government, Google, KPMG, Vanta, Allens, Macquarie Capital, City of Sydney and more.

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