#WTF39 - Sunny Wong - SetSail - A.I. Contact Center Solution across multiple channels
What The FinTech by Medhy SouidiShow Notes
Welcome to another episode of 'What The FinTech,' featuring a special guest, Sunny Wong, the dynamic force behind Set Sail Software.
Set Sail is a leading bot maker in Hong Kong, known for crafting intelligent AI solutions and conversational digital assistants for businesses across multiple messaging platforms.
In this enlightening chat, Sunny shares his journey of founding Set Sail Software and the transformative potential of their AI-based solutions.
Dive into the intricacies of how Set Sail's AI-driven platforms are reshaping customer interactions and experiences, and making digital communication seamless and personalized.
We delve into the future of AI and chatbots in business and how they are altering the landscape of customer service.
Listen as Sunny provides valuable insights into the ongoing digital transformation driven by AI, especially in the realm of customer interactions.
We also explore essential aspects of leadership, the challenges and rewards of building a tech startup, and how to navigate the ever-evolving tech world.
So, join us as we set sail on this journey of discovery, charting the course of AI and digital assistants in the business world.
Make sure to like, share, and subscribe for more insights from the FinTech universe!
#WhatTheFintech #SetSailSoftware #SunnyWong #DigitalTransformation #AIBots #Chatbots #FinTech"
ðïž Interviewee: Sunny Wong
ðïž Host: Medhy Souidi
More from What The FinTech by Medhy Souidi
What happens when Japanâs biggest marketplace decides to reinvent finance from the inside out?
ðïž AI That Works: How Dyna.Ai Is Redefining Intelligent BankingWith Tomas Skoumal, Co-founder & Chairman, Live at Money20/20 Asia What happens when a global banking veteran steps into the world of artificial intelligence? In this unmissable episode, Tomas Skoumal, Co-founder and Chairman of Dyna.Ai (and former Global Head of Loans at Standard Chartered), joins us live from Money20/20 Asia to reveal what it really takes to embed AI into the fabric of modern finance.ð¥ What youâll hear: 1. Why banks are still struggling to scale AIâand how Dyna.Ai is changing that 2. The real use cases delivering ROI today (and the ones you should avoid) 3. How to build trustworthy, transparent AI systems that regulators embrace4. Whatâs next in credit scoring, risk, fraud, and generative AI 5. His top advice for banking leaders navigating the AI waveTomas brings 24 years of banking wisdomâand the fresh edge of a tech founderâto the mic, making this a masterclass on where fintech meets artificial intelligence. ð From pilots to production, from hype to hard resultsâthis is AI that actually works. ð§ Listen now on:Spotify | Apple Podcasts | YouTube ðïž Interviewee: Tomas Skoumal, Co-founder & Chairman, ðïž Host: Medhy Souidi
ð Just Dropped: What The FinTech x Money20/20 â Live from Asia
In this special What The FinTech X Money20/20 episode, weâre joined by Chee Mun Foong, a true fintech pioneer. From co-founding MoneyLionâa groundbreaking digital finance platform in the U.S.âto becoming the first Malaysian fintech founder to list on the NYSE, Chee Mun is now leading a new revolution: Malaysiaâs first AI-powered digital bank, Ryt Bank. Together with Sheryl Chen (Money20/20) and Medhy Souidi, Chee Mun shares: ð How his early AI work for the U.S. Department of Defense shaped his fintech vision ð Why heâs betting big on Southeast Asiaâs AI potential ðŠ His vision for Ryt Bank and how AI can drive financial inclusion ð§ The real challenges in building AI ecosystemsâand how to solve them ð± How to balance AI innovation with its environmental impact Whether you're curious about the future of AI, digital banking, or the next big wave in Southeast Asian fintechâthis episode is for you.
The Future of Cross-Border Payments: Insights, Innovations, and Predictions