Show Notes
Why do data literacy programs teach medians, filters and chart types and still leave the business running on gut feeling? The position here is blunt: knowledge and behavior are different things, and almost nobody measures the second one. The fix is to build training around real recurring decisions like pricing, hiring and inventory, and to require anyone proposing a decision to state in advance what evidence would change their mind.
You come away with a way to score decision quality across ten recurring decisions before and after a program, a read on Booking.com's experimentation default, and evidence from MIT Sloan Management Review, O'Reilly Radar and DBT Labs on why culture and trust, not skills, are the bottleneck.
0:00 Why most data literacy programs fail 1:01 Designing training around real decisions 1:50 Booking.com experimentation and workflow learning 2:22 Measuring decision quality over six months 3:15 Executive committee is the real bottleneck 4:06 Monday morning test for any decision
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