Can the Technician Shortage Be Fixed?? | Josh Fowler

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In this episode, Jeff is joined by Josh Fowler, a shop foreman at a Chrysler dealership in Adams, New York. Josh talks about how tough it’s been to find good technicians, especially with changing job trends and not much local talent to pull from. He and Jeff swap ideas on how to bring people in and keep them around, like offering signing bonuses and bumping pay as techs level up their training. Timestamps: 00:00 Fuccillo's influence and radio presence 08:58 Discussing repair workflow challenges 12:30 Using signing bonuses to attract talent 19:20 Exploring high school co-op opportunities 23:42 Employee training and probation process 30:55 Addressing incentive structures for young workers 32:53 Developing mentorship and skill-building plans 41:36 Building confidence through experience 45:55 Developing practical mechanical expertise 52:37 Addressing car maintenance and trade-in options 54:57 Challenges driving service advisors to leave 01:00:16 Technician networking and collaboration 01:05:01 Encouraging collaboration and knowledge sharing 01:10:26 Evaluating roles in auto repair 01:20:02 Selecting appropriate diagnostic tools 01:21:23 Addressing wages in the auto industry 01:26:20 Addressing technician problem-solving skills

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