Service Management Leadership Podcast

Service Management Leadership - Past, Present, & Future of Technology

Service Management Leadership Podcast

Show Notes

In this episode, Jeffrey tells a story of old that relates to today and tomorrow

Email Jeffrey with any questions or feedback ([email protected])

Each week, Jeffrey will be sharing his knowledge on Service Delivery (Mondays) and Service Management (Thursdays). Jeffrey is the founder of Service Management Leadership, an IT consulting firm specializing in Service Management, Asset Management, CIO Advisory, and Business Continuity services. The firm's website is www.servicemanagement.us. Jeffrey has been in the industry for 30 years and brings a practical perspective to the discussions. He is an accomplished author with seven acclaimed books in the subject area and a popular YouTube channel with approximately 1,800 videos on various topics. Also, please follow the Service Management Leadership LinkedIn page.

More from Service Management Leadership Podcast

Oct 22, 2026

In this episode, Jeffrey describes the importance of closing well

Oct 19, 2026

In this episode, Jeffrey discusses the holistic view required for scaling

Oct 15, 2026

In this episode, Jeffrey asks whether we have incentivized the wrong things

Oct 12, 2026

In this episode, Jeffrey discusses 3 ways to improve your data and data analytics

Oct 8, 2026

In this episode, Jeffrey describes why perspective requires maturity

See all episodes →