
61: I tracked every minute of work time for a year. Here's what I learned.
The Business of Fitness PodcastShow Notes
Five things you'll learn in this episode: How tracking every minute of work can transform your time management and life quality. The importance of balancing billable and non-billable hours for business and personal success. How to optimise your work schedule for deep, meaningful productivity. Strategies to increase your hourly rate while reducing overall working hours. Why time is your most valuable resource and how to prioritise it effectively. Episode transcript: In 2024 I worked for 1,433 hours and 25 minutes, averaging 27.5 hours a week over six different task types. This is my review of that year of work, and the lessons we can all take from it. But before we talk time, let's talk about money. Tracking your finances is a non-negotiable for building a financially successful business. You should at least be tracking revenue, expenditure and profit from your business, and business health metrics like number of enquiries, number of new clients, client departures, and overall growth rate. But you know that. And money isn't the only asset you're trading in. You're also trading in time. When your business is young, you're time rich but money poor – you use your time to earn money. When your business is more mature, you're money rich but time poor – you should use your money to buy back your time. The management consultant, Peter Drucker, told us, 'What gets measured, gets managed', and I wanted to better manage my time – knowing that how I spend my time is a direct influence on the quality of my life. So for every day of 2024, I tracked every minute of work I did. The results were pretty revealing, so I'd like to dig into the numbers. But first, some background info to give you a bit of context to better understand the numbers. First and foremost, I'm a Dad and a Husband. I've got two little girls, who in 2024 were four and two. Our four year old was in Kindy three days a week, our two year old is with us full time – with some really valuable support from the grandparents. We've never used daycare. My wife is a Director in a very successful Employee Relations and HR Consultancy. I work two full days a week, and two half days. That leaves me with three full days and two half days per week with my kids. Hopefully this bias of my time towards my family will tell you what my values are and where my priorities lie. This arrangement didn't happen by accident. This is my 19th year as a business owner, and it hasn't always been so 'balanced'. In the early years I was working seven days a week. The hard work through my 20s and early 30s is what earned me the freedom I now have. Three years before we were planning to have kids, I intentionally re-engineered my business to ensure I could be the best Dad I could be. I'm now benefitting from that planning. We have a two week holiday every Christmas, and do four two night mini-holidays a year. I also take three 'deload weeks' per year, where I don't do any client facing work, but focus on business development, writing, and any other little 'non business side projects' I've been thinking about (like writing a series of children's books to help instil the values we believe are most important in our kids). I do my absolute best to make my time with the girls as intentional as possible. They do organised gymnastics classes, swimming lessons, rock climbing and dance, plus all the other stuff little girls do. I'm proud to be heavily involved in all this. At risk of gender stereotyping, half the week, I'm a 'stay-at-home-mum'. And I love it. Two of my highlights of 2024 were teaching our four year old to ride a bike, and being in the water for swimming lessons with our two year old. My wife works three days a week, but also works a lot in the evenings. She's the heart of our family, and is completely and utterly extraordinary as a mum, wife and business person. I currently run three main businesses, with a few side projects here and there. Check out episode 53 of The Business o
More from The Business of Fitness Podcast
In this episode Dan explores why chasing more leads can worsen your life, and how fitness business owners can rethink success to build greater freedom, purpose and profit. You will learn: Why chasing more clients could be keeping you trapped in the gym owner rat race. What a disastrous rat bounty reveals about a mistake you might be making in your business. How to tell whether your numbers are improving while your life gets worse. What rocket science can teach you about questioning the way you run your business. How to work backwards from the life you want to the business you actually need. If you enjoy this, you'll also enjoy the following, they're some of my most popular articles and podcasts on topics similar to this one: How my business earns me 23 hours a week. read | listen The Ultimate Guide to Business KPIs. read | listen I tracked every minute of work time for a year. Here's what I learned. read | listen Your REAL Hourly Rate: The True Cost of Running a Fitness Business. read | listen A philosophy for a full and good life. read | listen
In this episode, Ben Luckens interviews Dan about why remarkable client experiences will become a major competitive advantage for fitness businesses in the age of AI. This episode covers some of the topics from the 2026 Perth Fitness Business Client Experience Workshop. Learn more about that here. Dan explains why businesses need to move beyond simply delivering a service and start creating experiences that make people feel something and give them stories to share. They discuss experience marketing, the value of doing things that do not scale, and how better member experiences can improve retention, referrals and revenue. Dan also breaks down his one-size-fits-all, one-size-fits-some and one-size-fits-one approach, and explains why the employee experience will become just as important as the client experience.
In this episode, Dan Williams explains how personal trainers can design a PT session that clients remember, value and talk about. (it's also a summarised 'sneak peak' of the upcoming 2026 Perth Fitness Business Client Experience Workshop) He walks through how to map every client touchpoint, identify the pits that damage trust, improve the forgettable parts of the session and create a small number of memorable peaks. Listeners will learn how to use intended feelings, intended stories, benchmarking and the Ten Star Thought Experiment to improve client retention, referrals and the overall personal training experience. Learn more: 2026 Perth Fitness Business Client Experience Workshop
I'm proud to use this episode to announce the 2026 Perth Fitness Business Client Experience Workshop: https://gobsmack.com.au/fitness/ The Perth Fitness Business Client Experience Workshop is a practical, 12 hour event to help fitness business owners design a more remarkable client experience. You'll work with myself (Dan Williams) and my team to design a jaw-dropping client experience strategy that helps your fitness business become the one clients remember, return to and recommend. We are capping this event at 15 attendees, tickets $1497 each. Afterpay is available. Learn more at: https://gobsmack.com.au/fitness/
Retaining staff is one of the biggest challenges in the fitness industry, yet Ben Luckens's four key team members have each stayed with him for more than seven years. In this episode, Dan asks Ben the leadership principles behind that loyalty, including self-leadership, vulnerability, difficult conversations, empathy and leading by example. He also shares how Stoic philosophy shaped his approach, why leaders are often their business's biggest bottleneck, and the practical actions business owners can take to build a stronger culture and become the kind of leader great people want to follow.