S15E6: Building an AI-Native HR System with Sergi Bastardas, Co-Founder and CEO of Orbio AI
The Room PodcastShow Notes
In this episode of The Room Podcast, we speak with Sergi Bastardas, co-founder and CEO of Orbio AI, a platform using autonomous agents to coordinate the employee journey for frontline workforces. Sergi traces his path from a small town near Barcelona to joining Amazon Spain in its earliest days, and building a global supply-chain business. He shares how a family history of entrepreneurship, a curiosity about the wider world, and Amazon’s culture of operational excellence shaped the way he builds companies.
He explains why HR is fundamentally a system of conversations and unstructured data and why Orbio was designed as an agent-native product rather than an AI add-on. From screening and scheduling to onboarding, retention, and exit interviews, Orbio’s agents work across voice, WhatsApp, text, and Teams while keeping people in control of employment decisions.
In this conversation, Sergi breaks down the company’s expansion across languages and markets, what incumbent HR platforms would need to rebuild to become truly agent-native, and why he believes AI will empower frontline workers rather than simply replace them. He also reflects on fundraising, building a global company from Europe, balancing marriage with constant travel, and the coach who changed how he experiences the founder journey.
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